Colorado Springs leaders announce city-specific 911 authority proposal – KKTV (CO)
COLORADO SPRINGS, Colo. (KKTV) – Colorado Springs officials announced plans Monday to create a city-specific 911 authority, a move leaders say would keep emergency communications funding generated within the city focused on local public safety needsHamilton County 911 dispatchers deserve fair pay (TN)
Hamilton County is one of Tennessee’s largest and busiest counties, yet the men and women who answer our 911 calls are paid less than many dispatchers working for significantly smaller agencies in the region.
911 dispatchers are the first first responders. They are the calm voice on the other end of the line during someone’s worst moment, coordinating police, fire and EMS responses while providing lifesaving instructions before help arrives. Despite the critical role they play in public safety, Hamilton County’s dispatchers continue to fall behind their peers in compensation.
Cumberland County Launches Go Live Emergency Voice Dispatch Technology (NC)
FAYETTEVILLE, N.C. – Cumberland County Emergency Services has launched a new voice dispatch technology designed to improve emergency response times, increase efficiency inside the Emergency Communications Center and better inform those responding to emergencies.
911: A Lifesaving Reunion (NC)
“I can’t believe I’m meeting the person whose life I helped save – and her husband, who did the work.”
Those were Call Taker Mariah Friedrich’s first words when she met Stephanie and Joe Schouten. Stephanie and Joe, along with their children Susan, 13, and Miles, 10, recently visited the Raleigh-Wake Emergency Communications Center about a year after Stephanie collapsed in cardiac arrest. Thanks to the CPR instructions Mariah shared over the phone with Joe, Stephanie survived and has since made a full recovery.

