The county’s 911 call center is considering using artificial intelligence to help handle non-emergency calls.
“We’re in the process of determining which service would best serve Montgomery County,” Emergency Communications Center Director Jennifer Reidy-Hall said during a council committee meeting Monday. “And with funding from the 911 board, we plan to implement this technology in the next year.”
Stratford, CT – The Town of Stratford is proud to announce that three of its 911 Dispatchers — Estefani Escalante, Suzanne (Suzi) Smolinsky, and Paul Tighe — were recognized with a Unit Citation during the State of Connecticut EMS Advisory Board Awards Ceremony, held September 25, 2025, at the Mohegan Sun Conference Center.
LINCOLN, Neb. (KOLN) – Just over a year ago, Lincoln opened an $8 million emergency communication center to give 911 dispatchers the tools they need to save lives.
On Tuesday, Lincoln welcomed 11 new despatchers, the largest graduating class in the center’s history.
PHOENIX — A new Buckeye dispatch center is officially ready to start accepting 911 calls.
City officials held a grand opening celebration, complete with a ribbon-cutting, last week.
Governor Kathy Hochul today announced $85 million in grant funding has been allocated to county level primary Public Safety Answering Points (PSAPs) and primary PSAP backup centers to prepare for the implementation of Next Generation 911 (NG911) in 57 counties across the state. The NG911 Grant Program is specifically to support call handling equipment to include interfaces and software applications needed for agencies to receive and process incidents with the goal of increasing statewide capabilities to accept NG911 calls in accordance with the National Emergency Number Association (NENA) i3 standards. All eligible counties received a base amount of $1 million in funding and the remaining funds were allocated based on population.
“Public safety is my number one priority, and that means ensuring that we have the technology and equipment in place to support our first responders and their quick response to emergency situations,” Governor Hochul said. “These investments will ensure that our 911 systems are operating effectively and efficiently when any New Yorker reaches out for emergency assistance in their time of need.”
