Milwaukee looks to divert 911 calls from police, find alternatives (WI)

A Milwaukee task force to figure how to divert 911 calls away from police will begin its work in earnest in the new year, city officials say.

The Milwaukee Police Department Diversion Task Force has a new name — the Community Intervention Task Force — and more detail in its mission statement.

“I feel like we are getting our bearings right now, which is critical because we can’t have a cracked foundation while trying to do such heavy work,” Ald. Chantia Lewis, who led the creation of the task force, said in an interview…

Dispatchers outperform national average (AZ)

Dispatchers outperform national average (AZ)

Picture the chaos of the Payson dispatch center fielding a flood of calls during an emergency.

The desks, each with an array of five or more computer screens, face each other in a room barely big enough to hold it all.

“When the calls come in, they’re bouncing stuff off of each other hot and heavy,” said Payson Police Chief Ron Tischer.

While one person remains on the line with those reporting the accident, another will have a helicopter on standby. Others will contact the police or fire department or ADOT to control the traffic…

Public-safety reps react to apparent demise of bill with NG911 funding – Urgent Communications

Public-safety leaders today expressed disappointment that efforts to secure federal funding for next-generation 911 (NG911) deployments likely will need to begin anew after hopes to pass the $2 trillion Build Back Better bill were dashed with an announcement of opposition from Sen. Joe Manchin (D-W.V.).

Senate Democrats have been trying for months to persuade moderate Democrats Manchin and Kyrsten Sinema to back the social spending bill that initially was described as a $1.75 trillion package but has since been determined to cost hundreds of billions of dollars more. A small fraction of that total—$500 million—was slated to be used to help fund NG911 efforts that have been estimated to cost at least $10 billion to implement nationwide…

Jasper County ESD 4 to fund an additional 911 Dispatcher (TX)

Jasper County ESD 4 to fund an additional 911 Dispatcher (TX)

The Jasper County Sheriff’s Department will soon add an additional dispatcher to the 911 Emergency Communications Center following an approval for funding from Emergency Services District #4.

According to Beech Grove Fire Chief Jamie Gunter, this will go into effect on January 1st and will mean that the sheriff’s department will employ a total of eight dispatchers while insuring that two will be on duty at all times…

Lake County receives award for emergency medical dispatch center (FL)

Lake County receives award for emergency medical dispatch center (FL)

Lake County and the Office of Public Safety Support have been approved for re- accreditation as an Accredited Center of Excellence (ACE) for emergency dispatching.

The re-accreditation is awarded by the International Academies of Emergency Dispatch (IAED) and is effective for a period of three years.
This distinction reflects the dedication of staff in meeting the highest standards of care and practice available for emergency dispatch centers. To
receive this re-accreditation, an organization must demonstrate strong local oversight, rigorous quality processes, and a commitment to data-driven, continuous improvements…