911 Dispatcher Accidently Shot (KY)

A 911 dispatcher was accidently shot and killed inside the Bell County 911 Center around 1 a.m. Friday.

Kentucky State Police says two dispatchers were inside the Bell County 911 Center trading firearms when one of the weapons was accidentally discharged, hitting 23-year-old Kyle Garrett, of Frakes.

Garrett was taken to Pineville Community Health Center where he was pronounced dead. An autopsy for Garrett will be performed at the State Medical Examiner’s Office in Frankfort.

According to the Bell County Sheriff’s Office, non-sworn personnel are not allowed to have firearms in the 911 Center…

New executive director oversees changes to emergency group (IN)

New executive director oversees changes to emergency group (IN)

Joel Benz, recently named to the position of executive director of the Three Rivers Ambulance Authority, is supervising several changes throughout the agency. Resolving staffing issues and working on improving slow ambulance response times are significant priorities.

Currently, Benz is midway through the process of increasing emergency staff in two ways. Several former ambulance personnel are in the process of returning to work. Meanwhile, he is overseeing a new EMT training program. Over time, an increase in staff is expected to improve ambulance response times…

Archer County 911 dispatchers to get medical training (TX)

Archer County 911 dispatchers to get medical training (TX)

ARCHER COUNTY, Texas (KAUZ) – 911 dispatchers in Archer County will soon be even better equipped to help save lives.

On any given day, they receive anywhere from five to up to even 15 crisis calls, but no matter the call volume, they want to be prepared for anything.

“We get ambulance AMR Transtar from Wichita Falls and then we also get Archer ambulance but if you’re waiting down in Windthorst for AMR to get there that’s a long wait it can take a little while,” Diana Patterson, 911 dispatcher in Archer County…

APCO Seeks Comments on Candidate Standard Managing Operational Overload in the Emergency Communication Center

Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International is seeking comments for the candidate American National Standard (ANS) Managing Operational Overload in the Emergency Communication Center.

The purpose of this standard is to serve as a guide for emergency communications center staff in their preparation for a multitude of events as they create pre-planning and mitigation documents…

Program being offered to help get certified to become 911 dispatcher (VA)

Program being offered to help get certified to become 911 dispatcher (VA)

HENRICO COUNTY, Va. (WRIC) — Henrico Public Safety is offering a program to help students get started as a 9-1-1 dispatcher if you’re looking for a new job.

Students who complete the 40-hour certification class are eligible to apply for a paid internship with the Henrico Police Department. Those who complete both the certification and the internship in its entirety will move forward in the Safety Communications hiring process for the county…