The Dora Volunteer Fire Department recently warned residents who live within their fire territory in Douglas County that their new 911 service has caused some confusion during recent emergency situations.
“…Douglas County initiated a partial 911 emergency line. While the move to a full 911 call center is approximately a year or more away, the new system only works with cell phones,” a fire department spokesperson wrote on the VFD’s Facebook page…
ALBANY COUNTY , NY (WRGB) — Albany County has added three new dispatcher positions at its 911 center to combat a growing number of calls as other dispatch centers struggle with a shrinking workforce.
“What’s happening is that people are dialing 911 and the phone is ringing, ringing, and ringing because we’re short dispatchers and there’s no one there to answer the phones,” said Albany County Sheriff Craig Apple.
The Albany County 911 Center serves smaller towns within the county and acts as a backup for the dispatch centers in the city of Albany, Colonie, Guilderland, and Bethlehem…
Seeking to contain the costs of its largest infrastructure project — a new public safety building in the California Avenue business district — Palo Alto has charged its city auditor with examining every change order and invoice associated with the new structure.
And while the project still remains in an early stage, with completion scheduled for June 2023, the firm Baker Tilly is already finding errors and discrepancies, according to a recently released audit…
Midlothian’s 9-1-1 operators recently began using medical dispatch protocols designed to provide immediate response to callers’ needs and at the same time dispatch emergency personnel without delay.
While previous procedures limited dispatchers to obtaining the location where help was needed and a brief description of the emergency, new protocols allow them to provide instructions for treating the emergency until help arrives…
The St. Joseph Police Department needs communications operators, and officials are looking for applicants.
Capt. John Olszowka recently took over the command center at the police department. They field calls for the police, fire, EMS and sheriff’s departments.
Olszowka said they’re concerned about staffing during a busy storm season…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.