Abington’s emergency calls now go to regional dispatch center (MA)

by | Jan 11, 2022 | Comm Center News

All 911 calls to the town of Abington are now going through the Holbrook Regional Emergency Communication Center.

Emergency calls to the Abington Fire Department already were going through the regional dispatch center; the Abington Police Department switched to the center on Jan. 3, according to a press release.

The regional center also handles emergency calls and dispatch for Canton, Holbrook, Rockland, Sharon, and Whitman police and/or fire departments, and the Norfolk County Technical Rescue Team…

A registry-based observational study comparing emergency calls assessed by emergency medical dispatchers with and without support by registered nurses

A registry-based observational study comparing emergency calls assessed by emergency medical dispatchers with and without support by registered nurses

by | Jan 11, 2022 | Articles, Comm Center News

Our results demonstrate that more precise emergency medical dispatching, measured as dispatch priority, accuracy, and medical condition, was not obtained when an EMD had the support of an RN. EMDs working without an RN dispatched most of the calls with the two highest priorities, while when supported by an RN, the proportion of Priority 1 calls was substantially lower. Concordance in the assessment of priority was higher between the EMD and ambulance when the calls were assessed by the EMD alone. Undertriage was observed more often in calls assessed by an EMD with support from an RN…

Bishop PD’s public safety communications temporarily transferring to Corpus Christi PD (TX)

Bishop PD’s public safety communications temporarily transferring to Corpus Christi PD (TX)

by | Jan 11, 2022 | Comm Center News

CORPUS CHRISTI, Texas — The Bishop Police Department announced in a Facebook post that they are working with the Corpus Christi Police Department’s MetroCom Division to temporarily transfer their public safety communication functions over to CCPD’s dispatch center after their communications division was heavily affected by COVID-19.

Bishop PD said late last week, one of their public safety telecommunicators was transported to the hospital by ambulance. They now remain hospitalized with what has since been confirmed to be COVID-19 related health issues…

Franklin County Emergency Communications Center implements “What3Words” app (KS)

by | Jan 11, 2022 | Comm Center News

The Franklin County Emergency Communications Center is hoping an app that divides the world into three-meter squares will help emergency responders find callers in need who may not know their exact location.

About two years ago, FCECC dispatcher Charli Hall found out that the RapidDeploy location mapping system the Emergency Center used had the capability to use the What3Words app, which assigns three random words to threeby-three meter squares all over the world. Hall decided to download the app herself and do some more research into it, and the FCECC eventually integrated the app into its system…

Ralls County 911 sales tax to sunset temporarily (MO)

by | Jan 10, 2022 | Comm Center News

NEW LONDON, Mo. — The Ralls County Emergency Services 911 Board of Directors agreed to temporarily cease collecting its 1% sales tax starting May 1 during its meeting Wednesday.

Voters approved increasing the 911 sales tax to 1% — the maximum allowed by state statute — in 2013. In recent years, the tax has generated $1 million annually, including just under $1.25 million in 2021.

In 2017, the 911 Board started efforts to continue providing 911 services to residents, stabilize its ever-increasing operational costs and pay off its long-standing debt…