Richmond 911 switches to Internet-based system to prepare for future advancements (VA)

by | Jan 13, 2022 | Comm Center News

RICHMOND, Virginia – No longer relying on copper wires to transmit calls, the Richmond Department of Emergency Communications switched to an Internet Protocol-based 9-1-1 system in late 2021.

The department began preparing for the switch to the digitally adapted system in 2018, and it was deployed in October 2021.

“We are consistently on the forefront of technological innovations,” said Stephen Willoughby, director of the Richmond Department of Emergency Communications…

First in the Nation Training for All Professional Staff (CA)

First in the Nation Training for All Professional Staff (CA)

by | Jan 13, 2022 | Comm Center News

SAN FRANCISCO, Jan. 13, 2022 (GLOBE NEWSWIRE) — Three California Public Safety departments are the first in the nation to offer wellness and resilience training to all professional staff. The San Francisco Sheriff’s Department, UC Davis Police Department, and the Los Angeles Police Department Communications Division have all chosen Navigating Adversity from Pathfinder Resilience to provide comprehensive health and wellness training on a department-wide basis.

Every participant learns to assess their own needs and gain the understanding and tools to create and sustain a healthy and fulfilling life…

New program to help 911 dispatchers handle emergencies (WV)

New program to help 911 dispatchers handle emergencies (WV)

by | Jan 12, 2022 | Comm Center News

Mineral County 911 Center

KEYSER – The Mineral County 911 Center is implementing a new system which will help dispatchers better recognize the type of emergency call they are handling and to therefore be better equipped to help the caller.

Mineral County administrator and Office of Emergency Services director Luke McKenzie says the Medical Priority Dispatch System will enable the 911 system to better serve the residents of Mineral County in emergency situations…

Acting Mayor releases statement on Reimagining Public Safety Initiative (NY)

by | Jan 12, 2022 | Comm Center News

ITHACA, N.Y. (WHCU) – Acting City of Ithaca Mayor Laura Lewis has issued a statement of support for the ongoing Reimagining Public Safety Initiative in Ithaca and Tompkins County.

In that statement, she notes that the initiative’s working group has her full support. Lewis also expressed excitement for the progress set to be made in the coming year to increase public safety and create better outcomes for Ithaca’s marginalized communities…

Skiatook businesses rally for family of dispatcher who died from COVID complications (OK)

Skiatook businesses rally for family of dispatcher who died from COVID complications (OK)

by | Jan 12, 2022 | Comm Center News

SKIATOOK, Okla. — Several Skiatook businesses are rallying together to raise money for the family of a local dispatcher who died from COVID-19 complications.

Heath Cox, a 911 dispatch supervisor, died early Christmas morning after 23 years of work for the city.

Stump Man is helping get money to Cox’s family, donating $20 from every tree sold and planted from now until Jan. 15…