Paragould, Arkansas City Council Selects CentralSquare Pro Suite to Improve 911 Dispatcher Efficiencies (AR)

LAKE MARY, Fla.–(BUSINESS WIRE)–CentralSquare Technologies, an industry leader in public safety software, announced that Paragould, Arkansas has selected CentralSquare’s 911 Pro to replace Motorola Vesta for its emergency dispatch needs to provide its dispatchers with easy-to-use software applications and key tools, like improved location resources, to make their jobs simpler and help provide better services to the citizens they serve.

“911 Pro is incredibly dispatcher-friendly and will go a long way in making our dispatchers’ day-to-day job much easier,” Mike McCammon, 911 Director for Paragould Emergency Services, said…

Sagadahoc County pitches $5 million public safety radio upgrade in Topsham (ME)

The Sagadahoc County Emergency Management Agency plans to upgrade its aging radio infrastructure, which might improve communications among first responders.

The Topsham Police and Fire Department officials Thursday will seek the Topsham Selectboard’s approval to allow the town to participate in the county’s radio infrastructure project.

If approved, the Sagadahoc County would take over radio improvements, maintenance and ownership of the system in the town…

Officials reflect on importance of new Huntsville-Madison County 9-1-1 Center (AL)

Huntsville Fire & Rescue Chief Howard “Mac” McFarlen is in a unique position. Each day, his department employs cutting-edge technology to save lives and property, but he also remembers the old days.

Lee Gradford, who has chaired the Huntsville-Madison County 9-1-1 Center Board since 2006, cuts the ribbon Jan. 10 on the new Huntsville-Madison County 9-1-1 Center on Old Monrovia Road in Northwest Huntsville. He was joined by members of the 9-1-1 Board, Madison Mayor Paul Finley, Huntsville Fire & Rescue Chief Mac McFarlen and Chip Cherry, president and CEO of the Huntsville/Madison County Chamber…

Sheriff Promoting Text-to-911 Option For Emergency Help (MN)

Sheriff Promoting Text-to-911 Option For Emergency Help (MN)

(KNSI) – The Benton County Sheriff’s Office is reminding Minnesotans if they need help and can’t dial 911; they can text 911. Public safety officials say the service has been around for two to three years, but it’s a technological advancement that some may not know exists.

Benton County Sheriff Troy Heck says to call if you can, text if you can’t.

“It’s for those situations where people have needed help, but they can’t pick up the phone and make that voice call because maybe somebody would hear them, or any number of reasons that they can’t make the voice call…

Parlier threatens to cut off Coalinga contract for emergency dispatch services over hiring of ex-chief (CA)

Parlier threatens to cut off Coalinga contract for emergency dispatch services over hiring of ex-chief (CA)

The cities of Parlier and Coalinga are in the midst of a heated battle over, of all things, radios.

The two communities, located on opposite ends of Fresno County, have a contract to share Coalinga-based emergency dispatch services for public safety needs.

The two-year-old contract for emergency dispatch is now in danger because Parlier’s former police chief is moving into the same position with Coalinga…