Detroit 911 Improving Citizen and Community Services with NICE Inform (IL)

Detroit 911 Improving Citizen and Community Services with NICE Inform (IL)

by | Jan 23, 2022 | Comm Center News

Detroit 911 Center operates 24 hours a day, 365 days of the year, serving 639,000 city residents within a 143 square mile area, and responding to over a million police, fire and emergency medical calls from the public annually. (Courtesy of the Detroit Fire Department Communications Division)
Detroit 911 Center operates 24 hours a day, 365 days of the year, serving 639,000 city residents within a 143 square mile area, and responding to over a million police, fire and emergency medical calls from the public annually. (Courtesy of the Detroit Fire Department Communications Division)

Through this transformation, the 911 center expects to improve productivity, enhance staff performance and satisfaction and provide better service to citizens and communities.

Staffed by 30 highly trained licensed Public Safety Emergency Medical Technicians and Medical First Responders, the Detroit 911 Center operates 24 hours a day, 365 days of the year, serving 639,000 city residents within a 143 square mile area, and responding to over a million police, fire and emergency medical calls from the public annually…

Challenges at 911 dispatch centers revive talks of consolidation on the North Coast (OR)

by | Jan 22, 2022 | Comm Center News

Jan. 21—After more than 20 years of on-and-off discussions about consolidation, Astoria and Seaside are evaluating whether to combine emergency dispatch centers.

Sheriff Matt Phillips said the Clatsop County Sheriff’s Office has strongly supported the concept for years and believes a single countywide 911 dispatch center would be in the best interests of the public and emergency responders.

Staffing shortages at Astoria’s dispatch center reached a critical point last fall, prompting the city to temporarily move operations to Seaside…

AT&T and Verizon Communications reject request from Pete Buttigieg and the Federal Aviation Administration to delay 5G launch in the US

AT&T and Verizon Communications reject request from Pete Buttigieg and the Federal Aviation Administration to delay 5G launch in the US

by | Jan 22, 2022 | Comm Center News

  • The CEOs of Verizon Wireless and AT&T denied a request to delay a planned rollout of 5G wireless services on January 5. 
  • “The question of whether 5G operations can safely coexist with aviation has long been settled,” the executives wrote in a letter on Sunday. 
  • Transportation Secretary Pete Buttigieg and the Federal Aviation Administration had previously raised concerns over aircraft interference.

AT&T and Verizon Communications rejected a request from Transportation Secretary Pete Buttigieg and the Federal Aviation Administration to delay the launch of 5G wireless services due to concern over interference with airline electronics… 

Dispatch may regionalize sooner as Southwick staffing dips (MA)

by | Jan 21, 2022 | Comm Center News

WESTFIELD — As the city renovates its dispatch center to accommodate the expansion to cover Southwick, staffing shortages may prompt the changeover to happen sooner than planned.

Westfield Public Safety Communications Administrator Nina Barszcz, who has been overseeing the regionalization effort, told the Public Safety Communications Commission last week that Southwick dispatchers have been leaving their jobs faster than planners had predicted. She said some dispatchers have opted to find new jobs now rather than wait until the beginning of full regionalization. The town is not hiring replacements…

From the Command Center: A Conversation with Walter “Pete” Landon, Maryland Governor’s Office of Homeland Security

by | Jan 21, 2022 | Articles, Comm Center News

By Lori Stone, Senior Public Safety Advisor, First Responder Network Authority

When Walter “Pete” Landon was growing up in Montreal, Canada, he idolized the Royal Canadian Mounted Police. But he was an American citizen whose father had moved the family north for work, and therefore couldn’t fulfill his dream of becoming a Mountie. Now, after more than three decades spent in law enforcement with local and state departments in Maryland, he can look back on a career in law enforcement with pride and the insights of how policing has evolved in that time. In particular, he has seen how technology has improved the way officers communicate and share information, starting with the age-old phenomenon known as “skip.”

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