911 consolidations have stalled in Garland County (AR)
The Arkansas 911 board held its first meeting of 2025 on Thursday as board members discussed the potential of consolidation with various county and city leaders.
Foundations of a new era for 911
AT&T has recently publicised what it calls ‘end-to-end’ architecture, combining a nationwide emergency services IP network (ESInet) with cloud-based PSAP applications. What benefits do you anticipate to control rooms?
The goal of Next Generation [NG] 911 is essentially enabling users to do the same with an emergency call-taker as they can with their family and friends. That is, texting, escalating a voice call to a video call, sending attachments, streaming and so on; what we all do – and take it for granted – every day.
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City of Spokane ‘forced out’ of emergency communications system following board’s decision (WA)
SPOKANE, Wash. – The City of Spokane said it was forced out of the county-wide emergency communications system which will affect the Spokane Fire Department and the Spokane Police Department.
How Durango Emergency Dispatch is turning tide on turnover (CO)
911 center pivots from 106% churn rate to zero in two years
Taking 911 calls, remaining calm and talking someone through a crisis while relaying vital information to emergency responders is a tough job with high demands and often higher stakes.
In dispatch centers across the United States, it’s also often a job with high vacancies and turnovers.
Ulster County awarded $2 million Clean Energy Grant for new Emergency Communications Center (NY)
KINGSTON — Ulster County Executive Jen Metzger announced that the County has been awarded a $2 million NYSERDA grant for the energy-smart and resilient Emergency Communications Center to be built on Paradies Lane in New Paltz.
Bid documents have now been released to construct the state-of-the-art facility, which will house the County’s Department of Emergency Services, including the Emergency-911 center, Emergency Operations Center (EOC), and the Divisions of Fire Services and Emergency Medical Services. During a natural disaster or other type of emergency, the EOC serves as the central point of coordination for emergency response and recovery.
