by AllThingsECC.com | Apr 9, 2022 | Comm Center News
Our 911 Emergency Communications Centre (ECC) is staffed 24 hours a day, seven days a week, 365 days a year. They answer 911 and non-emergency calls while dispatching Police and Fire Services. Not only do our Communicators and Dispatchers answer 911 in an Emergency, but they also ensure the safety of our Officers who are responding to active and evolving situations.
This National Public Safety Telecommunicators Week, April 10-16, 2022, we thank our Communicators and Dispatchers for their vital service. You are the unseen heroes – thank you for ensuring the safety of our Frontline Officers and community members…
by AllThingsECC.com | Apr 9, 2022 | Comm Center News
The largest health communication center in Québec handled 374,186 calls in 2021–2022
MONTRÉAL, April 8, 2022 /CNW Telbec/ – More than 110 emergency medical dispatchers (EMDs) responded to 374,186 calls in 2021–2022, an average of 1,025 calls per day. A peak of 1,653 calls was reached on November 13, 2021! The health communication center, which receives more than 40% of emergency calls in Québec, is an important link in the pre-hospital service chain, and its employees play a key role in responding to people in distress in the Montréal and Laval area…
by AllThingsECC.com | Apr 9, 2022 | Comm Center News
ADRIAN — While progress is being made with hiring, the Lenawee County Sheriff’s Office continues to be plagued with staff shortages in all its departments, from road patrol and corrections to dispatch and records keeping.
The Sheriff’s Office reported last month that recruitment and retention was its No. 1 priority. Toward that end, staff members have been busy attempting to achieve this goal, and conditional offers have been extended to numerous applicants for dispatch positions. If all of the candidates successfully make it through the hiring process, the Sheriff’s Office will have a full staff of 20 for central dispatch…
by AllThingsECC.com | Apr 9, 2022 | Comm Center News
National Public Safety Telecommunicators Week is the second full week of April, and in their April meeting this week, the Tompkins County Legislature presented a proclamation marking April 10-16 as Public Safety Telecommunicators Week in the County.
County Legislature Chair Shawna Black presented the proclamation on Tuesday night to Emergency Response Director Michael Stitley…
by AllThingsECC.com | Apr 9, 2022 | Comm Center News
No lights are on in the Pennington County dispatch center save for the blue lights of computer screens and flashing yellow and reds to quietly tell co-workers who’s currently on a call.
Calm voices echo on the radio across the room to alert emergency services personnel to those in need of help despite the sometimes high-stress calls that could come in.
“It can get pretty hectic in there,” said dispatcher Sami Simon. “There’s a lot of radio traffic, the phone are ringing all the time. We’ve got out intercoms that we’re talking to each on so we can let different dispatchers know…
