The ins and outs of emergency dispatch (OH)
SIDNEY — The unsung heroes of the Sidney Police Department lay in the dispatchers; something many officers consider the first life-line that people reach when trying to contact emergency services.
SIDNEY — The unsung heroes of the Sidney Police Department lay in the dispatchers; something many officers consider the first life-line that people reach when trying to contact emergency services.
Iredell County commissioners spent more than two hours Tuesday digging into a consultants’ operational assessment of the Emergency Communications Center.
County officials commissioned the $178,000 study in response to significant criticism of ECOM’s performance by public safety agencies throughout the county as well as ongoing criticism of the department’s handling of emergency calls by popular social media outlet Iredell Firewire and some of its 52,000 followers…

It is considered one of the most stressful jobs in America, they work at all hours of the day and night, they will remain on the phone with someone as long as they are needed and they respond to every type of emergency call, reacting with lightning speed. They are the telecommunicators, but most know them more commonly as dispatchers.
National Public Safety Telecommunications Week (NPSTW) is observed every second week in the month of April to recognize, appreciate and celebrate the work of telecommunicators helping to save lives every day…

ITHACA, N.Y. — A white SUV drove straight into the corner of Bangs’ Ambulance’s office and dispatch building on Tuesday.
“It shook the whole building,” said Meghan Bangs, Human Resource Manager and EMT for her family’s business.
As one would expect, the response time was in seconds flat from Bangs, which keeps an ambulance at the ready at the offices located within the 200 block on Green Street…

MANHATTAN, Kan. (WIBW) – The Riley County Police Department’s Communications Center has started the process to become CALEA accredited.
The Riley County Police Department says it has officially started the process for the Public Safety Communications Accreditation Program through the Commission on Accreditation for Law Enforcement Agencies – CALEA.
“RCPD has held Law Enforcement Accreditation for a long time and we’ve seen the benefit of having those standards,” said RCPD Support Captain Brad Jager. “We want to ensure the same professional level of service to the community with our Dispatchers who are the initial First Responders for Riley County…