“We are not just strangers in another state answering your calls; we are your neighbors, friends, and family.”
BUNCOMBE COUNTY, N.C. — The Buncombe County Government Facebook page posted a series of heart-wrenching photos taken of the Buncombe County Public Safety Communications Center staff in the wake of Helene.
CHARLOTTESVILLE, Va. (WVIR) – 911 dispatchers in the Charlottesville-Albemarle area are in North Carolina to help with the aftermath of Hurricane Helene.
Governor Jim Pillen announced the mobilization of the Nebraska Telecommunicator Emergency Response Team (TERT) to assist North Carolina as it continues to deal with the aftermath of Hurricane Helene. The group deployed on Friday, Oct. 4 to Buncombe County for 14 days. That county is one of the hardest hit locations from the storm.
In response to an urgent request for mutual aid from North Carolina, the Fairfax County Department of Public Safety Communications is deploying four 9-1-1 dispatchers to support emergency communication centers in North Carolina most impacted by Hurricane Helene.
Their discussions highlighted the importance of quickly restoring vital communications, including 911 services, and the FCC’s role in promoting network roaming during such emergencies. Commissioner Carr expressed gratitude to those working on the ground, stating that communication services are a top priority in the recovery process.
