by AllThingsECC.com | Apr 13, 2022 | Comm Center News
THORNTON, Colo. — The difference between a click and a call matters in a dispatch center, and before April 5, dispatchers at the Thornton Emergency Communication Center had to call other agencies to be able to dispatch them, instead of seeing in real time where they were, and clicking to send them.
“So it could take up to one to two to almost three minutes sometimes, depending,” said Brandi Seaton, the Communications Center Supervisor.
The difference between one and three minutes in her job, she says, is “a life”…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
One of Vermont’s two state police dispatch centers had to enact portions of its emergency contingency plan this weekend after several employees contracted Covid-19, according to Lance Burnham, emergency communications commander for Vermont State Police.
This was the first time state dispatchers had needed to use the contingency plan, Burnham told Vermont’s Enhanced 911 Board at a routine meeting Tuesday morning.
“We could not keep up with the volume of work that was happening,” Burnham said to the board…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
CASPER, Wyo. — Telecommunications specialists at the Natrona County Public Safety Communications Center (PSCC) handled 169,426 phone calls (30,000 of them to 911 calls) in 2021, according to the Casper Police Department. About 90% of them were answered in under 10 seconds, about five seconds faster than the national average.
“We call them the ‘first’ first responders,” CPD Information Officer Rebekah Ladd told Oil City on Monday at the outset of National Public Safety Telecommunicators Week. The PSCC handles fire, police, ambulance, non-emergency and after-hours public works calls…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
The Maplesville Town Council received an update during its April 11 meeting on the status of the county wide emergency communications system that is being built.
Having a presentation on the system had been previously discussed in light of a bill for maintenance of the system.
Trae Caton of Chilton County 911 started with background information on the creation of the countywide P25 radio system…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
The Payne County Board of Commissioners hosted a lengthy planning session Monday afternoon concerning a proposed emergency radio network covering all of Payne County. Representatives from county fire departments, municipal emergency management departments and the Payne County Sheriff’s Office were present.
Deputy Emergency Management Director Troy Choplin went around the room and asked the representatives what they wanted in an emergency radio network. The emergency responders said they wanted a network with radios that are simple to use, can be connected to existing emergency networks, and would be reliable…
