by AllThingsECC.com | Apr 16, 2022 | Comm Center News
FAIRFIELD — Emergency calls with other emergency departments often have to be relayed through dispatch, rather than letting the first responders speak directly to each other.
It’s a challenge exacerbated by aging radio equipment and dead zones in town, but also one a $3.49 million grant officials say should help fix.
The grant to upgrade the town’s emergency radio system recognizes the importance of the work police and fire officials do, U.S. Sen Ricahrd Blumenthal (D, Conn.) said in a press conference at the Fairfield Police Department Thursday. He and U.S. Rep. Jim Himes (D, 4) helped secure the funding…
by AllThingsECC.com | Apr 16, 2022 | Comm Center News
Madison Parish is joining the nation this week in celebrating a largely unsung group of heroes, as April 10 through 16 is National Public Safety Telecommunicators Week.
Madison Parish E-911 Director Cynthia Machen said it is an important annual event and hopes locals will join her acknowledging the hard work and dedication the group demonstrates day -in and day-out.
“Madison Parish 911 has a phenomenal group of people who man the Madison Parish 911 Center on a 24/7 basis and deserve our thanks during NPSTW,” Machen said. “All five 911 dispatchers are certified, sworn Madison Parish Sheriff deputies who work 12-hour shifts…
by AllThingsECC.com | Apr 16, 2022 | Comm Center News
This week was National Public Safety Telecommunicator’s Week, and organizations across the country shared their support and appreciation for the work of what many consider to be the first, first responders.
Through gifts, goody bags, breakfast buffets, signs, taco bars and more, the overall message remained the same: Thank you for all you do…
by AllThingsECC.com | Apr 15, 2022 | Comm Center News
We all know that when you call 911 you are immediately transferred to someone who can help you in life-threatening situations. And for National Public Safety Telecommunicators Week, YouTuber Michelle Khare trained to see what it would be like to work as a 911 dispatcher. She gets on a call with a couple who are both actors and are pretending to be giving birth to a baby (no actual babies were delivered in the making of this video). Michelle is so professional and really takes care of the parents and new baby as if it were a real call…
by AllThingsECC.com | Apr 15, 2022 | Comm Center News
The 104th Civil Engineering Squadron fire alarm communications center is staffed by a minimum of one firefighter 24 hours a day, 7 days a week.
While working in the communications center firefighters respond to a variety of calls including medical emergencies, in-flight emergencies, and building alarms.
“Our dispatchers are the first step of any emergency,” said Lt. Travis Witbeck, 104 CES firefighter. “They are responsible for gaining all pertinent information regarding the emergency so that they can make the determination as to what the appropriate response will be. All of this is done in minutes and requires a substantial amount of skill and knowledge…
