by AllThingsECC.com | Apr 18, 2022 | Comm Center News
SANTA ROSA BEACH — New technology is helping South Walton emergency dispatchers more precisely pinpoint locations and communicate with people who can’t safely speak over the phone.
The South Walton Fire District Emergency Communications Center in Santa Rosa Beach announced the advancements and other renovations as a part of National Public Safety Telecommunicators Week.
The facility was completely remodeled in March for the first time since it’s construction in 2007, adding much-needed upgrades such as new computer consoles…
by AllThingsECC.com | Apr 18, 2022 | Comm Center News
On April 1, there was a change in the Upper Yakima Valley fire departments.
While there was no outward difference — crews still responded from their stations to calls in their respective communities wearing the same uniforms as before — it was one change that someone with a well-tuned ear and a scanner could catch.
The dispatchers were different, using the “Valley Fire” call sign instead of “SunComm”…
by AllThingsECC.com | Apr 16, 2022 | Comm Center News
One of Holly Weber’s first calls on the job was truly heartbreaking. The Walker County E-911 dispatcher tried to help a 36-year old man, who ultimately succumbed to a heart attack. Over the past three years, Ms. Weber has been on the receiving end of many other memorable calls, always keeping calm and professional during times of emergency.
As part of National Public Safety Telecommunicators Week, Walker County recognized Weber with the Theresa Parker Dispatcher of the Year award…
by AllThingsECC.com | Apr 16, 2022 | Comm Center News
The city of Miami Fire Rescue team of 911 dispatchers is being celebrated this week for their contributions to the community as part of National Public Safety Telecommunicator’s Week.
Although people might not see them, their job is crucial to getting people the help they need when they’re in an emergency.
“There’s a strong dedicated group of people behind the scenes that provide that information to first responders,” Emergency Dispatch Supervisor Jacqueline Samuel said…
by AllThingsECC.com | Apr 16, 2022 | Comm Center News
PRINCE FREDERICK, Md. – As we continue to celebrate National Public Safety and Telecommunications Week, we would like to thank Calvert’s Board of County Commissioners (BOCC) for the proclamation and recognition for our Sheriff’s Office Communication Officers.
These individuals were recognized for their devotion to customer service excellence and their highest level of professionalism for efforts put forth daily as they provide the most critical link to law enforcement and allied agencies for its citizens.
SCO Supervisor Jessica Jones, Rona Hays and Chris Hengstenberg were on hand to receive the proclamation…
