Virginia county’s 911 center celebrates 25 years of service

TAZEWELL, Va. (AP) — A 911 dispatcher who remembers the days when she had to use paper maps because there were no computers and ask for phone numbers because there was no caller ID was recognized along with her peers on April 13 when the Tazewell County 911 celebrated its 25th year of operations.

The Tazewell County 911 Center started operations on April 23, 1997. To celebrate the approaching anniversary, current dispatchers and their retired colleagues were treated to a luncheon at the adjoining Tazewell County Sheriff’s Office…

911 dispatcher dies in head-on crash in Louisiana  (LA)

911 dispatcher dies in head-on crash in Louisiana (LA)

BATON ROUGE, La. (WAFB) – The Tangipahoa Sheriff’s Office is mourning the loss of a 911 dispatcher who was killed in an early morning crash.

Grace Chandler, 45, was killed in an accident in the early morning hours of Saturday, April 16.

Chandler was traveling on the 16 Freeway in Los Angeles when his vehicle was struck head-on by another vehicle…

‘We got him’: Hero 911 dispatcher helps firefighters find man trapped between walls at MBTA station (MA)

‘We got him’: Hero 911 dispatcher helps firefighters find man trapped between walls at MBTA station (MA)

BOSTON (WHDH) – As firefighters desperately worked to find a homeless man trapped between the walls at Back Bay Station last weekend, a 911 dispatcher was on the phone helping to make the incredible save.

Moneeka Colston was the one who answered his call for help and spent 90 minutes talking to the man, asking him questions, trying to figure out where he was trapped. She could not hang up because there was no service where the man was trapped and if the call ended, first responders would have no way of contacting him again…

Week honors work of 911 dispatchers (MA)

Week honors work of 911 dispatchers (MA)

MATTAPOISETT — Massachusetts State 911 recently visited the Mattapoisett Police Department to present the department with a certificate of appreciation during National Public Safety Telecommunicator Week.

The week, which is observed April 10-16, honors 911 dispatchers across the nation for what has been described by the The Association of Public-Safety Communications Officials as a difficult and often stressful job…

Legislation classifying dispatchers as first responders clears legislature in Illinois

Legislation classifying dispatchers as first responders clears legislature in Illinois

File Photo – 911 Dispatch Center | Photo: Jim Bartlett Team Rubicon/BLM for USFS (Flickr / Creative Commons)

(The Center Square) – A bill that would give Illinois emergency dispatchers more benefits and officially classify the profession as first responders could soon be sent to the governor.

Senate Bill 3127 was filed by state Sen. Neil Anderson and provides that emergency dispatchers are now COVID-19 first responders.

If signed by Gov. J.B. Pritzker, emergency dispatchers would qualify for extra medical benefits, mental health benefits and extra funding for the industry…