Toni Jandron honored as Lake County Dispatcher of the Year (MI)

Toni Jandron honored as Lake County Dispatcher of the Year (MI)

BALDWIN — In observance of National Public Safety Telecommunicators Week, Toni Jandron with Lake County 911 Central Dispatch was given the distinct honor of Dispatcher of the Year during the Lake County Board of Commissioners meeting last Wednesday.

“Toni was nominated for Dispatcher of the Year by her peers, and selected by members of the 911 Committee. Toni Jandron started working with Lake County 911 Central Dispatch in April of 2018. She began her training program and completed it and began working on the night shift. She is always in a positive mood, and is a team player. She took on the role of being a Communications Training Officer and has stepped up tremendously,” Balulis said…

Public Knowledge Welcomes FCC Action To Improve Wireless Emergency Alert System

Today, the Federal Communications Commission voted to approve a Further Notice of Proposed Rulemaking to seek comment on proposals to bolster the effectiveness of the Wireless Emergency Alerts system. This WEA system allows federal, state, and local emergency management agencies to notify people about dangerous weather, missing children, and other critical public safety situations on their cell phones or other mobile devices.

The WEA system has been active for a decade, and in that time more than 61,000 alerts have been issued to the public…

Dispatchers: Don’t call 911 to see if it’s working (OR)

Emergency dispatch agencies in Jackson and Josephine counties are asking locals not to test their access to 911 without an actual emergency.

Verizon wireless subscribers across the West Coast got alerts Wednesday about intermittent service disruptions, according to national news outlets and press releases from emergency dispatch agencies in Southern Oregon and Northern California.

Emergency Communications of Southern Oregon stated in an official social media post made at 9:14 p.m. Wednesday that its testing found no signs of an outage. Further, no wireless carriers had reported any outages to them…

To Improve 911 Response, Invest in the People Who Make It Happen (VA)

To Improve 911 Response, Invest in the People Who Make It Happen (VA)

911 dispatchers at work in the Arlington County, Va., Emergency Communications Center.

When people think of emergency response, they probably envision police officers, firefighters and EMS workers. But before these brave public servants arrive on the scene, there is another line of first responders: 911 call center professionals and dispatchers.

Too often, those who work in emergency communications centers are not considered when critical resources are allocated. Outdated technology, inconsistent standards and regulations across jurisdictions, and lack of formal recognition as first responders have created an unsupported and broken system. It’s time for elected leaders at every level of government, along with private-sector partners, to transform the system…

Dispatch saves life with CPR (KY)

One Jessamine County 911 dispatcher got a call she won’t forget. She saved a life by talking a caller through CPR and now she’s being recognized for her actions. She has a message for the community about the importance of knowing CPR. 23-year-old Makenzi Hill has been a Jessamine County E911 dispatcher for three years. Last month, she took a call from an assisted living home where a patient had gone into cardiac arrest. That’s when Hill talked the caller through CPR. “They called and said that the lady wasn’t breathing,” recalled Hill. For the first time in her career, Hill saved a life…