Pueblo police dispatcher helps deliver baby over phone (CO)

Pueblo police dispatcher helps deliver baby over phone (CO)

PUEBLO, Colo. — A baby boy made his entrance to the world in Pueblo early Tuesday morning.

But it didn’t happen without some help.

Pueblo Police Dispatcher Emily Gallardo answered the call for help and saw it all the way through, making sure mom and baby were safe.

And Gallardo knew exactly how this mother must have felt – as she is, herself, six months pregnant…

Listen: Dispatcher stays on 3-hour 911 call until man found in Denver (OK)

In a city as large as Denver, 911 dispatchers deal with thousands of calls every day. But any dispatcher will tell you there are certain calls that stick with them. 

For Asisha Milton, that call came in April of 2021, and it came from nearly 800 miles away.

“I am in Tucson, Arizona, and my husband left this morning for Denver,” said the woman on the other end. “He’s in Denver right now, but he’s had a stroke. He’s in the car, but he doesn’t know where he is, and I don’t know what to do…

Chronic Staff Shortage in RCMP 911 & Dispatch Centers is Putting Canadians’ Safety at Risk

OTTAWA, Ontario — “As first responders, our RCMP telecom operators are the public’s first point of contact in an emergency. They make sure RCMP officers and other emergency services can intervene rapidly when Canadians need help. At least, this is the theory,” said Kathleen Hippern, president of CUPE Local 104.

“The daily reality is much more frightening. Chronic short staffing in Operational Communications Centers across the country is putting public safety at risk. The RCMP has not retained nor hired enough staff required for these critical operations,” added Hippern…

Tops Employee Says 911 Hung Up On Her During Buffalo Mass Shooting (NY)

Tops Employee Says 911 Hung Up On Her During Buffalo Mass Shooting (NY)

A Tops assistant manager who called emergency services during the fatal Buffalo shooting says the 911 operator that answered had an attitude and ultimately hung up in her face.

On Saturday (May 14), Payton Gendron, the suspected shooter, killed 10 Black New Yorkers in a “racially-motivated hate crime” at Tops supermarket. The assistant manager, Latisha, says she dialed 911 after the gunman opened fire, but the dispatcher who picked up yelled at her and ended the call…