FORT WORTH, Texas — For first responders at MedStar, no day is ever the same, and not every day is high-intensity. But there’s one thing that remains the same day in and day out when they clock in for their 12-hour shifts — maybe they’ll help save or change a life that day — and that alone is enough to make them love what they do.
The Metropolitan Area EMS Authority, also known as MedStar, serves millions of people in Tarrant County across 15 cities. The ambulance service responds to upwards of 155,000 calls per year with its 65 emergency vehicles, 550-person staff and an efficient operations system that other ambulance service providers from 46 states and five countries have come to Fort Worth to pick up tips from…
MARLBORO, N.J.— A special meeting to gather public input about possibly transferring township emergency dispatch services to Monmouth County is set for 7 p.m., June 2, Mayor Jonathan Hornik confirmed.
Hornik is not a supporter of the idea, adding that it is an initiative of Councilwoman Antoinette DiNuzzo, one of three Republicans who were sworn in to the council in January. But he said the public is welcome to give feedback. All council members voted to hold the special meeting.
“I feel we have a very capable, very good” staff of dispatchers, Hornik said when reached for an interview…
“911, what’s your emergency?” That’s the phrase Christine “Chris” Midolo has spoken as a civilian dispatcher at the North Haven Police Department for the past three decades.
While such words are just part of the job for Christine, they denote a haven of help and authority for those seeking emergency assistance. On May 31, Chris will retire from the job she has loved from the first day she started.
Before becoming a dispatcher, Chris worked at the Wawa company on York Street in New Haven on the midnight shift. It was at Wawa that she met many police officers in her course of work, which resulted in her securing a part-time dispatcher job at Yale University…
STILWELL, Okla. — A private ambulance dispatch company hasn’t made payroll, according to several former employees who claim they haven’t been paid in weeks.
The company, Got to Go Medical Services (GTG), opened an office in December in Stilwell. Those former employees say the Stilwell office closed in March.
GTG hired about ten employees. The company is based in Fayetteville, Ark. and has an office in Texarkana, too…
Worcester residents will soon be able to address any city-related issue 24 hours a day, seven days a week.
The city is preparing to implement a 24/7 311 customer service hotline, which will be available by phone, text, WhatsApp and city of Worcester-branded smartphone app powered by SeeClickFix. The program, which will be available near the end of June, will replace the current Department of Public Works Customer Service Center, which is currently available only by phone and during business hours.
“This program will provide significant upgrades to residents and visitors of the City of Worcester from the current customer service system, including greater access and ease of use for all,” said Assistant City Manager Eric Batista in a letter to the City Council ahead of Tuesday night’s council meeting. “Once implemented, the city will have a centralized call center for 911 and 311 as well as a streamlined online customer service experience…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.