Callers find it is taking longer to get emergency services in Portland, Ore.

STEVE INSKEEP, HOST:

It is taking longer to get through to 911 in Portland, Ore. The wait time increased after the city adopted new dispatch software. Here’s Jonathan Levinson of Oregon Public Broadcasting.

JONATHAN LEVINSON, BYLINE: On an unusually slow day at Portland’s 911 call center, Kristina Gore takes a call from a woman in respiratory distress.

KRISTINA GORE: Hold on with me. I’m just going to have some questions for you. Are you there by yourself?

LEVINSON: After 40 seconds taking the caller’s basic information, a screen pops up prompting additional questions…

Saratoga PD seeking solutions for dispatch center staffing issues (WY)

The Saratoga Police Department continues to grapple with staffing issues in dispatch.

Town Council last week approved a request from Chief Kenneth Lehr to hire an applicant contingent on a background check. However, Mayor Creed James recommended that Chief Lehr postpone advertising for a dispatch supervisor until the budget workshops are complete.

Councilman Ben Spaulding, who is the governing body’s liaison with the police department agreed. Mayor James said he is seeking outside help through county sources for solutions to staffing the dispatch center…

Chesco adds more 911 dispatchers to its ranks as it faces critical staffing shortage (PA)

Chesco adds more 911 dispatchers to its ranks as it faces critical staffing shortage (PA)

Chester County announced the addition of six new 911 dispatchers to its ranks at Wednesday’s Board of Commissioners meeting as it seeks to address a massive staffing crisis impacting the county Department of Emergency Services.

The department has been hemorrhaging staff for years.

With 29 full and part-time vacancies as of Tuesday, the county agency was well above the 18 full and part-time vacancies that it had at the end of 2019…

East Lyme tests new Emergency Operations Center in statewide hurricane drills (CT)

East Lyme tests new Emergency Operations Center in statewide hurricane drills (CT)

East Lyme — While residents enjoyed the seasonably warm and sunny day Tuesday morning, town officials were busy receiving real-time data about Hurricane Thompson, a simulated Category 3 storm approaching the shoreline.

Representatives of all East Lyme agencies gathered inside the state-of-the-art Emergency Operations Center, or EOC, in the new public safety building at 277 W. Main St. in Niantic for a multistate drill that began at 9 a.m. and concluded after three and a half hours…