State Police Dispatcher Signs Off After 29 Years Working “Hard Gig” (MI)

The average span of an emergency dispatcher’s career is only 3 – 5 years.  Carol Keeler retires on Thursday, June 30, with 29 years served with the Michigan State Police and another five with a different agency.

The job she has performed for over three decades is critical to public safety. A dispatcher is literally THE lifeline for police officers and citizens, during some calls.

“If you asked me five years ago if I thought I had saved lives? The answer was no,” said Keeler. “Looking back now, I realize I have. I’ve talked down suicidal men and women, explained CPR over the phone, and been able to get helpful resources to people. I feel like I have done good.”

Rethinking 911 (AZ)

Tucson’s mayor and police chief say cities need to take a fresh look at how they respond to emergencies.

Speaking in New Orleans Wednesday morning, Mayor Regina Romero referred to the case of Carlos Adrian Ingram Lopez, a Tucson man who died in police custody two years ago, as an example of the need to reform the 9-1-1 system.

Manchester selectmen vote to regionalize safety dispatch | News

MANCHESTER — Despite residents voting against the move, Manchester will regionalize its public safety dispatch operations with North Shore Regional 911 Center of Middleton.

Selectmen voted 4-1 in favor of the move at a meeting last Tuesday. Selectmen are the ultimate authority on all personnel matters — which dispatch service is considered — in town. However, at Town Election this May, voters were asked their opinion on regionalization through a non-binding ballot question. The final tally was 635 in favor and 854 against.