Gov. Beshear, KSP announce telecommunications academy graduates – (KY)

The graduates of class 20 received 160 hours of instruction over four weeks, according to a release by KSP. Major training areas include legal liability, limits of telecommunicator authority, telecommunicator’s role in public safety, interpersonal communications, customer service, combating stress, ethics and confidentiality, responder safety, basic fire dispatch, state emergency operation plans, criminal justice information systems, first aid training, emergency medical dispatch and special needs callers.

911 Dispatch Center Begins Use Of RapidSOS And Prepared Live – (ND)

Mountrail County Sheriff’s Office 911 Dispatch Center is using new technology that can make a massive difference for residents in the county. The enhanced programs they are using is coming at no cost to the county while providing major updates to how emergency calls can be handled.

Mountrail County Sheriff’s Office 911 Dispatch became RapidSOS Ready in June of this year.

SIGNING OFF: Longtime emergency dispatcher steps down, heads to work for county commissioners (IN)

HANCOCK COUNTY — It wasn’t a day she was looking forward to but it ended with a celebration cake, plenty of phone calls, hugs and lots of smiles. After 22 years as an emergency dispatcher, including the last 13 in Hancock County, Cindy Carver retired from the local 9-1-1 emergency service at the beginning of the month.

Carver, 53, Greenfield, however will still be around the community.

“SPECIAL GROUP OF PEOPLE”: Pocatello police dispatch center first in state to receive … (ID)

POCATELLO — Even after more than two decades on the job, Pocatello Police Department dispatcher Brian Smith is still experiencing situations for the first time.

Though he’s helped parents who call 911 remain calm while in labor en route to the hospital, he recently coached a couple through his first actual delivery. Just 30 minutes later, Smith provided lifesaving instructions to a moth er with an unconscious infant unable to breathe. With Smith’s help via phone, the mother revived her child.