Niagara County Sheriff’s Office launches ‘Text to 9-1-1’ technology – (NY)
LOCKPORT, N.Y. (WKBW) — The Niagara County Sheriff’s Office Emergency Communications Center can now receive “Text to 9-1-1” calls from cell phones in the county.
LOCKPORT, N.Y. (WKBW) — The Niagara County Sheriff’s Office Emergency Communications Center can now receive “Text to 9-1-1” calls from cell phones in the county.
“Here’s an example of the way this works,’ explained Tifani Amberson, lead dispatcher at the Mineral County Sheriff’s Office. “Remember the big forest fires of 2017 up Sunrise Creek and the Lozeau area? That big fire and a lot of places needed to evacuate. As long as you have a profile with us on Smart 911 (also known as Reverse 911), I would be able to send you an alert that says, ‘Pre-Evacuate Notice, or Must Evacuate Notice’ through your cellphone, text, landline or email. Or all four to cover all bases.
A frightening statistic for those in desperate need of emergency services has come to light in Ulster County.
One out of every ten 911 calls for emergency medical services on average goes unanswered.
The 7News I-Team has learned for the sixth time this year, D.C.’s 911 call center has delayed sending help to someone who died. Five of those incidents happened just since April.
The I-Team has done multiple investigations over the past two years on the troubled Unified Communications Center, which according to an independent audit falls below federal standards for performance.
Benton County Emergency Services is set to unveil its text-to-911 Monday, September 19.
Instead of only talking to someone on the phone, you will be able to text 911 too. This will not take away being able to call 911.