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Albany County says first year of program to divert nonviolent emergency 911 calls a success (NY)

by AllThingsECC.com | Sep 12, 2022 | Comm Center News

Albany County officials are hailing a pilot program augmenting 911 services a success.

Officials gathered Friday to share results gleaned from statistics analyzed pertaining to the Albany County Crisis Officials Responding and Diverting initiative, known by the acronym ACCORD.

McLean County dispatchers will offer a 911 emergency texting option | (IL)

by AllThingsECC.com | Sep 12, 2022 | Comm Center News

Emergency dispatch centers in McLean County will start a new text-to-911 service next week.

Columbus to expand hours for special 911 response unit that handles mental health calls (OH)

by AllThingsECC.com | Sep 12, 2022 | Comm Center News

While members of an activist group seek changes to the Columbus police response to mental health crises to limit potentially deadline outcomes, the city of Columbus announced on Monday that it is expanding a pilot 911 response unit program begun a year ago.

Dispatch directors discuss the hurdles facing their profession in the 21st Century | (MI)

by AllThingsECC.com | Sep 11, 2022 | Comm Center News

When you have an emergency, help is just a phone call away but filling vacancies in dispatch centers across the state is becoming increasingly difficult.

City to raise pay for 911 operators and police dispatchers amid vacancies (TX)

by AllThingsECC.com | Sep 11, 2022 | Comm Center News

The city of Austin will raise pay rates for 911 call takers and police dispatchers for the second time in five months in an effort to stem rising vacancy rates.
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