by AllThingsECC.com | Apr 17, 2025 | Comm Center News
April 17, 2025
Addressing Health and Wellness Needs of Public Safety Professionals
Washington, D.C. – Congresswoman Norma Torres (D-CA-35) introduced the bipartisan Providing Resources and Occupational Training for Emotional Crisis and Trauma (PROTECT) 911 Act, alongside Congresswoman Robin Kelly (D-IL-02) and Congressman Brian Fitzpatrick (R-PA-01). This critical legislation will improve the mental health and well-being of the nation’s 9-1-1 call-takers and dispatchers, a group often exposed to high-stress and traumatic situations.
by AllThingsECC.com | Apr 17, 2025 | Comm Center News
As AI technology keeps pushing forward, it is bound to be integrated into law enforcement communication centers. AI-powered dispatch systems offer improved service delivery with more efficiency, faster response delivery and better application of the resources relating to emergency services. This article outlines the chronological perspective of the development of AI-powered dispatch systems and defends the stance that their implementation is pivotal for the future of public safety.
by AllThingsECC.com | Apr 17, 2025 | Comm Center News
Stop Diverting 9-1-1 Cell Phone Charges and Invest in the Next Generation of Emergency Response
In recognition of National Public Safety Telecommunicators Week, the New York State Association of Counties (NYSAC) released recommendations for strengthening 9-1-1 services in New York. The report outlines the challenges counties face, exposes critical funding issues, and provides policy recommendations to build a stronger emergency communications system, including urging the state to end the diversion of 9-1-1 funds.
by AllThingsECC.com | Apr 16, 2025 | Comm Center News
WEST CHESTER, Pa. (WPVI) — April 13-19 is designated as National Public Safety Telecommunicators Week (NPSTW ) in the United States, honoring 911 dispatchers’ commitment, service, and sacrifice.
It’s a job that keeps you on your toes, and Michael Groff has been doing it for more than a decade in West Chester Borough. It can be high-stress and high-stakes meeting the community’s needs and serving as a lifeline to officers and others in the field.
by AllThingsECC.com | Apr 16, 2025 | Comm Center News
SPOKANE VALLEY, WA — A 45-year-old woman, referred to as “Jane Doe” by authorities, was arrested on April 13, 2025, for repeatedly misusing the 911 emergency text system after sending more than 300 messages in less than three hours.
