Alaska city turns to cloud to enhance emergency dispatch services

by | May 22, 2025 | Comm Center News

For rural communities, relying on neighboring cities to help during times of crisis isn’t always guaranteed, according to one Alaska city official, whose government has turned to the cloud to strengthen and protect its emergency dispatch services against potential power outages. 

In the city of Fairbanks, Alaska, “we don’t have a lot of resources that are close to us,” said Kristi Meredith, dispatch manager at the Fairbanks Emergency Communications Center. “The next biggest city is 356 miles away … you can very easily be cut off from anybody.” 

911 dispatchers respond to work hours, overtime proposal: ‘We are like zombies’ (WI)

by | May 22, 2025 | Comm Center News

BROWN COUNTY, Wis. (WBAY) – The Brown County Board of Supervisors heard from 911 dispatch callers Wednesday night on concerns about a proposed overtime policy.

The county currently has 20 vacancies for dispatch positions — up from 15 in March — and despite past efforts to attract new dispatchers, including increasing pay back in 2023, the staffing issue remains.

Citrus Heights Police dispatch center remodel project grows to $1.2M (CA)

by | May 17, 2025 | Comm Center News

The Citrus Heights City Council on Wednesday approved the latest contract for work on a $1.24 million Police Department Communications Center remodel project.

What initially began in 2022 as a $600,000 allocation to upgrade the Citrus Heights Police Department’s Emergency Communications Center has since grown into a $1.2 million project, according to a staff report released May 9.