by AllThingsECC.com | Jan 18, 2023 | Comm Center News
BISHOP, Texas — Residents of Bishop will no longer talk to dispatchers located in their city. Instead, someone in Corpus Christi will be on the other line, answering their call for help.
by AllThingsECC.com | Jan 18, 2023 | Comm Center News
Workers of the Monroe County Central Emergency Dispatch Center, who are employed by the City of Bloomington, voted 17-0 to unionize Tuesday.
The workers are asking the city to recognize them as first responders, treating them in a similar way to BPD and BFD, according to a statement from Jefferey Borders, a member of the Monroe County CEDC. They are also asking for better working conditions to alleviate staffing shortages, which will in turn make the group a better resource for public safety, Borders said.
by AllThingsECC.com | Jan 15, 2023 | Comm Center News
Apple is starting to collect information from dispatchers working in 911 call centers about incorrect calls from skiers’ iPhones triggered by Emergency SOS and Crash Detection.
The introduction of the Crash Detection feature for the iPhone 14 and Apple Watch has led to a rise in calls to emergency services, with false positives leading to unnecessary calls and pulling attention from real emergencies.
by AllThingsECC.com | Jan 13, 2023 | Comm Center News
Making false 911 calls is something police frown upon for many reasons.
More than anything else, it pulls officers away from real emergencies and police situations, wasting valuable time and resources.
by AllThingsECC.com | Jan 11, 2023 | Comm Center News
911 service for people across Michigan was down Tuesday leaving people to find a new way to reach out for help. This is the second time in the past few months 911 services were down and the Wexford County Central Dispatch says it could happen again.