Monroe County Central Emergency Dispatch Center workers vote to unionize (IN)

Workers of the Monroe County Central Emergency Dispatch Center, who are employed by the City of Bloomington, voted 17-0 to unionize Tuesday.

The workers are asking the city to recognize them as first responders, treating them in a similar way to BPD and BFD, according to a statement from Jefferey Borders, a member of the Monroe County CEDC. They are also asking for better working conditions to alleviate staffing shortages, which will in turn make the group a better resource for public safety, Borders said.

Apple seeks 911 dispatcher feedback over Emergency SOS skier misfires

Apple is starting to collect information from dispatchers working in 911 call centers about incorrect calls from skiers’ iPhones triggered by Emergency SOS and Crash Detection.

The introduction of the Crash Detection feature for the iPhone 14 and Apple Watch has led to a rise in calls to emergency services, with false positives leading to unnecessary calls and pulling attention from real emergencies.