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King County Sheriff’s Office struggling after ‘security incident’ (WA)

by AllThingsECC.com | Jun 21, 2023 | Comm Center News

“corruption to our network.” It rendered computers unusable, locked staffers out of systems, and severely impacted the 911 dispatch servers and fingerprinting tools, setting off an emergency response from county computer technicians.

Judge orders probation, community service for former county dispatcher (OH)

by AllThingsECC.com | Jun 21, 2023 | Comm Center News

NEW PHILADELPHIA ‑ A former 911 dispatcher at the Tuscarawas County Sheriff’s Office has been ordered to spend two years on probation and perform 300 hours of community service for theft, forgery and three counts of misdemeanor theft.

Sedgwick County 911 flooded with non-emergency calls during severe weather (KS)

by AllThingsECC.com | Jun 20, 2023 | Comm Center News

WICHITA, Kan. (KWCH) – As tornado sirens sounded Saturday night, calls flooded Sedgwick County’s 911 center. Many of the calls weren’t emergencies, including general questions about the storm and why sirens were going off.

Power outage, generator failure took down 911 in Jackson following storms, chief says (MS)

by AllThingsECC.com | Jun 20, 2023 | Comm Center News

Power outage, generator failure took down 911 in Jackson following storms, chief says

‘What could go wrong, unfortunately, did go wrong,’ interim chief says

New software lets 911 callers livestream video to Ravenna dispatchers (OH)

by AllThingsECC.com | Jun 20, 2023 | Comm Center News

Typically, when people call 911 in emergencies, communication with a dispatcher is limited to voice only.

But those calling the Ravenna police and fire dispatch center with a cellphone now have the option of providing dispatchers with a livestream video of an incident, thanks to new software.

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