The Art Of EMS

The Art Of EMS

Kate Dernocoeur, NREMT

There are by now several generations of emergency care providers who have perhaps missed one important EMS book: “Streetsense: Communication, Safety, and Control.” The book’s first edition was published way back in 1986, and the third edition was released in 1996. But many industry leaders today will tell you it had a huge impact on their street careers.

I wrote the first edition in the early 1980s out of desperation. Although my paramedic school instructors back in the 1970s were magnificent at teaching about bodies, what could go wrong, and what I could do about it in the prehospital setting, they were nurses and doctors. They had no direct experience with the streets.

As I started my years of service (at the Denver (Colorado, USA) Paramedic Division, 1979–1986, and for a private service for a year before that), I realized there was much—oh, so very much—still to learn about the craft of EMS. It was quickly evident that capable and efficient field providers incorporated abundant non-medical skills on every call. How not to knock on a door. When to dig in at a scene, and when to cut and run. Why I should learn how to hold a patient’s hand sometimes.

I learned these and many other tips and tricks of effective delivery of emergency care from watching both gifted mentors and others showing me what not to do. Over time, I wondered why no one had written a book about these things. Finally, I decided to write that book myself.

I mulled over the possibilities for a couple of years, keeping idea lists while awaiting calls at the corner of 17th and Federal or somewhere up on Denver’s Capitol Hill. I noticed, when running our average of 10 calls in a 10-hour shift, many various elements that would need to be included in such a book as the one I was proposing. Over time, I decided there were three main pillars of street sense: effective interpersonal communication, a variety of aspects of safety, and control of everything from crowds and weaponized situations to ways of handling stress and death and dying. When I pitched the idea to the Brady Communications Co. at a conference, I was told they’d mail a contract to me within a week. The book’s time had come.

So much has changed since the 1970s! Believe it or not, when I started, my instructors pounded into us that our very first priority on a call was the patient’s ABCs (Airway, Breathing, and Circulation). It took years (and I do credit “Streetsense” for having a hand in this) to alter that message; these days, everyone knows that the first priority is personal safety. It’s been fun to revise and build a better book with each new edition (second edition in 1990, third in 1996). Infection control came into the collective conversation for the second edition. Gangs and a new chapter on customer service and the nature of routine debuted in the third edition.

This book is being updated yet again. The fourth edition retains its usual triad of communication, safety, and control while reflecting the evolution of the EMS industry since the arrival of the millennium: computers and cellphones, social media, active shooters, and so much more. Scheduled for release in February 2019 by PennWell, the fourth edition of “Streetsense” will offer the same lodestone of tips and tricks to help EMS providers—both new and street-savvy—do the job even better. Watch for it!

Federal Funding Bill Includes FCC Mandates Related to 9-1-1

SOURCE:   Mission Critical Communications

DATE:  March 27, 2018

The Consolidated Appropriations Act, 2018 recently passed by Congress and signed by the president includes two 9-1-1-related mandates for the FCC.

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Associations Urge Congressional Leadership to Fund NG 9-1-1 in Current Budget

SOURCE:    Mission Critical Communications

DATE:          March 21, 2018

Four public-safety associations urged the leaders of the House and Senate to include a line item in the current omnibus funding package for a significant federal grant program to modernize the nation’s 9-1-1 systems.

 

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RI blocked from federal grants in 911 fee diversion fallout

Regulators with the Federal Communications Commission said Rhode Island is one of several states now blocked from applying for some federal public safety grants due to its diversion of 911 fees to its general fund.

“In Rhode Island, 60 percent of the funding is going to other purposes, into your general fund,” FCC Commissioner Michael O’Rielly said.

O’Rielly is headed to Cranston for a 911 summit on Monday evening, organized by state Rep. Bob Lancia, a Republican who represents Cranston.

Lancia has introduced legislation to restrict 911 fees to public safety and to assess 911 needs statewide.

He confirmed that Rhode Island and other states where 911 fees on cell phone and landline bills are diverted to other uses were blocked from applying from the grant money by legislation late last year.

“Rhode Island could’ve gotten a piece of that money to upgrade 911 resources,” Lancia said in a YouTube video posted Friday.

“We have been collecting at least $15 million a year, yet only $5 million goes to 911,” Lancia said.

The FCC has notified Rhode Island in writing several times that fees collected for 911 services and technology should not be diverted to other purposes, including the state’s general fund.

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GAO Offers Recommendations to Aid NG 9-1-1 Implementation

SOURCE:     Mission Critical Communications

DATE:           February 26, 2018

In speaking with state and local 9-1-1 agencies, the U.S. Government Accountability Office (GAO) identified funding, evolving technology and operations, and governance as major challenges for implementing next generation 9-1-1.

 

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