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911 dispatch system in Oakland fails again (CA)

by AllThingsECC.com | Jul 8, 2023 | Comm Center News

(KRON) — Issues continue to plague the city of Oakland’s 911 system. After failing Thursday, the automated system failed for a second time Saturday and was down for hours. However, residents and the city’s police union say the issues have been going on a lot longer than that.

Oakland 911 system restored after police union blasts mayor for system delays (CA)

by AllThingsECC.com | Jul 7, 2023 | Comm Center News

OAKLAND — Oakland’s 911 system was back in service Friday, city officials said, after an interruption that was criticized by the Oakland Police Officers’ Association.

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Power outage causes computer issues with Oakland’s 911 dispatch system (CA)

by AllThingsECC.com | Jul 7, 2023 | Comm Center News

A computer system failure has forced call-takers in Oakland’s high-volume 911 dispatch center to resort to jotting down callers’ information using pen and paper, slowing the city’s ability to respond to emergencies.

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Atlanta upgrades 911 tech system in latest effort to speed up emergency calls (GA)

by AllThingsECC.com | Jul 7, 2023 | Comm Center News

ATLANTA, Ga. (Atlanta News First) – On Thursday, Atlanta emergency officials showed off new tech upgrades at its 911 call center in downtown Atlanta.

The biggest enhancement is real-time location detection.

911 & 311 call woes: Long wait times for Las Vegas emergency, helplines (NV)

by AllThingsECC.com | Jul 6, 2023 | Comm Center News

LAS VEGAS (KLAS) – 911 is often thought of as a lifeline and 311 as a helpline. Callers in Las Vegas are experiencing lengthy delays on both lines.

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