Newport News expands mental health partnership amid ‘significant’ rise in emergency calls (VA)
Newport News’ dispatch center managers said they have seen a serious rise in mental health-related calls since the start of the COVID-19 pandemic.
State of Minnesota Selects MCP to Modernize Public Safety Communications
The Minnesota Department of Information Technology Services and the Department of Public Safety Emergency Communication Networks (ECN) division are revisiting their public-safety communications strategy with the help of consulting and managed services firm Mission Critical Partners (MCP).
Increased phone fees would help Pa. fund 911, 988 call centers, lawmakers say
Two bills that passed in the Pennsylvania House of Representatives on Wednesday would implement fees on phones and other wireless devices to fund the state’s 911 and 988 call centers.
Portland paramedics urge for 911 dispatcher accreditation to solve efficiency concerns (OR)
PORTLAND, Ore. (KOIN) – There aren’t enough paramedics in Multnomah County to respond to 911 calls fast enough, and yet that’s not the only problem afflicting the county’s emergency medical services.
When someone has an emergency in Portland, a patchwork of programs responds, including paramedics, firefighters and the dispatch center – which answers 911 calls. Dispatchers job is to ask questions and determine what resources are needed for each call.
Sedgwick County officials address issues with new dispatch system (KS)
Sedgwick County officials held a news conference Wednesday to clarify a situation regarding a new computer-aided dispatch (CAD) system that is now being used to send police, fire and ambulance crews to emergency situations.
