by AllThingsECC.com | Jan 4, 2019 | Articles, Comm Center News
By Edward Parkinson, Acting CEO
The First Responder Network Authority team is deeply saddened to hear of the passing of former Board member Ed Reynolds on New Year’s Day. Ed was inducted into the Wireless Hall of Fame just a few months ago after an accomplished career in wireless technology spanning several decades.
Ed had the distinction of being a founding member of the FirstNet Board, serving during our startup days through the launch of the Network in early 2018. He was a dedicated and valuable member of the Board’s Technology and Finance committees during that time.
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by AllThingsECC.com | Dec 31, 2018 | Comm Center News
The disruption affected 911 emergency services nationwide. FCC Chairman Ajit Pai called the problem “particularly troubling” in its “breadth and duration.”
SOURCE: cnet.com
DATE: December 29, 2018
A nationwide outage for CenturyLink customers, including those trying to reach 911 emergency service, dragged on for the better part of two days before its resolution late Friday.
The outage hit customers of CenturyLink, a phone, internet and TV service provider, in areas including Idaho, New Mexico and Minnesota. The company’s site lists residential services in 35 states.
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by AllThingsECC.com | Dec 31, 2018 | Comm Center News
A widespread outage on CenturyLink’s cloud network that lasted almost two days and hampered emergency phone service in Washington and other states was caused by a faulty network management card, according to a customer notice.
SOURCE: GeekWire
DATE: December 29, 2018
Brian Krebs, a veteran security journalist, posted a copy of a notice sent to CenturyLink’s “core customers” to his Twitter feed Saturday that blamed a card at its data center in Colorado for “propagating invalid frame packets across devices,” causing a series of issues that forced the company to reboot much of its networking equipment. It took CenturyLink more than two days from when it first identified the issues to sound the all-clear on Saturday morning, a period during which 911 services in several states including Washington were down or spotty.
by AllThingsECC.com | Dec 28, 2018 | Comm Center News
DATE: The first year of Minnesota’s statewide Text-to-911 system is showing that the service is saving lives and making it easier to contact first responders.
SOURCE: Redwood Falls Gazette
DATE: December 27, 2018
The department of public safety emergency communication networks division (DPS-ECN) reports that dispatchers received more than 4,500 texts since the program’s deployment in December 2017, an average of 375 texts per month.
Text-to-911 provides a direct lifeline for the 20 percent of Minnesotans who have some form of hearing loss. DPS-ECN has worked closely with the Minnesota Commission of Deaf, Deaf-blind and Hard of Hearing Minnesotans to educate the public about the service.
by AllThingsECC.com | Dec 19, 2018 | Articles, Comm Center News
Margaret Mims
Fresno County Sheriff
“When I first heard about FirstNet, I thought, ‘here’s our opportunity to fix that problem.’” – Margaret Mims, Fresno County Sheriff
Fresno County has urban areas, a valley floor and high, rugged mountains. We have sworn personnel, a mounted posse, four-wheel drive, air squadron, mountaineer and canine volunteers.
We need to be able to communicate with them when they’re in remote locations. They need to be able to talk to each other. And we need to be able to communicate with other agencies involved. So, operability is critical when it comes to our search and rescue calls.
That’s been a common theme in my nearly four decades in law enforcement when it comes to the after-action reports of major incidents. Almost every time, communication among agencies has been an issue.
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