FirstNet Authority conducting public-safety outreach to inform reinvestment decisions in nationwide system FirstNet Authority conducting public-safety outreach to inform reinvestment decisions in nationwide system

FirstNet Authority conducting public-safety outreach to inform reinvestment decisions in nationwide system FirstNet Authority conducting public-safety outreach to inform reinvestment decisions in nationwide system

Findings from outreach workshops with first-responder entities during the next several months will be used to help develop the FirstNet Authority’s roadmap that will outline the organization’s plans to invest about $15 billion into the FirstNet system during the next 23 years, according to a FirstNet Authority official.

SOURCE: Urgent Communications

DATE: April 3, 2019

Last month, the FirstNet Authority board approved four broad principles to guide the organization’s investment decisions. But these FirstNet Authority workshops are designed to provide a better understand public-safety workflows and communications, so the roadmap that is expected to be released later this year can be much more detailed than the guiding principles, according to Chris Algiere, the FirstNet Authority’s director of federal and national programs for public-safety advocacy.

“I think the intent is to have something out there sooner—rather than later—this year and to have enough specificity around it where somebody could pick it up, look at it and kind of understand what we’re looking at and where we’re going,” Algiere said during an interview with IWCE’s Urgent Communications during the Winter Institute on the campus of Texas A&M University.

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Lawmakers Introduce Legislation to Reclassify 9-1-1 Dispatchers

Lawmakers Introduce Legislation to Reclassify 9-1-1 Dispatchers

Lawmakers Introduce Legislation to Reclassify 9-1-1 Dispatchers

In 2017, the Office of Management and Budget (OMB) did not update the way 9-1-1 professionals are classified in the SOC after a push by public-safety groups to change their classification to a protective service occupation. OMB determined that public-safety telecommunicators would continue to be designated as office and administrative support occupations.

“From dispatching first responders to using advanced technology to retrieve locations, the work 9-1-1 operators do is essential during emergencies,” said Burr. “As the co-chair of the Congressional Next Generation 9-1-1 Caucus, I’m honored to introduce this bipartisan legislation with my colleague, Sen. Klobuchar, to better recognize the specialized training and critical responsibilities of these professionals.”

The SOC is a tool used by federal agencies to classify the workforce into useful, occupational categories. The SOC system categorizes 9-1-1 call-takers and dispatchers as office and administrative support occupations, which also includes secretaries, office clerks and taxi cab dispatchers. The 9-1-1 SAVES Act would instead recognize these dispatchers as protective service occupations, which includes lifeguards, firefighters, Transportation Security Administration (TSA) baggage screeners, among others.

Rep. Norma Torres also introduced a companion bill, H.R. 1629, in the House of Representatives.

“No matter where you are, if you dial 9-1-1, dispatchers are there to connect you to first responders,” said Klobuchar. “This legislation makes important updates to the classification of 9-1-1 dispatchers to better capture the complex and technical nature of their occupations while also providing valuable statistical tools for federal agencies. I’m proud to work with Sen. Burr to properly highlight dispatchers’ roles as safety leaders during times of crisis and the work they do to keep our communities safe.”

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PERF Forum Provides Roadmap Engagement with Law Enforcement

PERF Forum Provides Roadmap Engagement with Law Enforcement

By Dave Buchanan, Executive Director of Public Safety Advocacy

The latest stop along our public safety roadmap led the First Responder Network Authority (FirstNet Authority) to Atlanta, Ga., last week for a regional forum with the Police Executive Forum (PERF). As a policy and research organization for the nation’s law enforcement community, PERF is delivering a series of forums that explore the adoption of FirstNet by police and other public safety users around the nation.

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Lawmakers Introduce Legislation to Reclassify 9-1-1 Dispatchers

Datamark Hires Dyre

Datamark Hires Dyre

Dyre will support customers on a local and national level in her new role as a senior public-safety subject matter expert (SME). In addition to leading a team of public-safety experts to educate, advocate and problem solve with clients in the central U.S. region, she will be an advocate for 9-1-1 enhancement through participation in standard committees and focus groups.

Dyre previously worked to develop partnerships to advance 9-1-1 services throughout the state of Arizona on behalf of local and statewide entities as a project manager for the state of Arizona 9-1-1 Program Office.

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FirstNet Connects AAA Ambulance to Improve Patient Care in Mississippi

FirstNet Connects AAA Ambulance to Improve Patient Care in Mississippi

By April Ward Senior Media Relations Advisor First Responder Network Authority

Hattiesburg, Mississippi’s AAA Ambulance Service subscribed to FirstNet to help connect its 24-hour emergency and non-emergency medical transport service. FirstNet is helping the ambulance service to seamlessly communicate as they serve the 1.2 million residents living across 16 counties in southern Mississippi.

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