Call 8888/Dial 9-1-1

by | Jul 28, 2019 | Comm Center News

Executive Order (EO) 06, signed by President Duterte on October 14, 2016, institutionalized the 8888 Citizen’s Complaint Hotline and established the 8888 Citizen’s Complaint Center. This is pursuant to Republic Act (RA) 9485, otherwise known as the Anti-Red Tape Act of 2007, which provides that the State shall take appropriate measures to promote transparency in each government agency with regard to the manner of transacting with the public with the objective of reducing red tape and expediting transactions in the government.

The 8888 Citizens’ Complaint Center shall serve as a mechanism where citizens may report their complaints and grievances on acts of red tape, as defined under RA 9485 and other relevant laws, and/or corruption of any national government agency, government-owned or -controlled corporation/government financial institution and other instrumentalities of the government (Section 2, EO 6). The 8888 Citizens’ Complaint Center shall be under the direction and supervision of the Office of the Cabinet Secretary (OCS).

Concerned government agencies and offices shall designate their respective focal and technical officers who shall assist the OCS in its collaboration efforts, and interconnection and integration of public feedback mechanisms (Section 4, EO 6).

Dispatcher roughing it after house fire

by | Jul 26, 2019 | Comm Center News

A Douglas County dispatcher and her husband will be living out of a camp trailer while they wait for their Dayton home to be repaired after a July 8 fire.

Dispatcher Maria Bowling said she was working in the 911 Center the day of the fire.

“We happened to be monitoring Lyon County at the time, so I heard the call come out,” she said. “However, they had the wrong address at first.”

Bowling found out that call was for her house when her husband called her at work.

“He was asleep in the house when it happened,” she said. “He barely made it out, with the help of Lyon County Sheriff’s Deputy Nicholas McDaniel, who had to kick down the back fence and run down a hill to our neighbors house.”