by AllThingsECC.com | Aug 29, 2019 | Comm Center News
Video is available when you click on “read full story”.
The 911 dispatcher who took the call of a
drowning woman in Fort Smith on Saturday had already resigned before she
took the call, Danny Baker, interim police chief, told 40/29 News.
Saturday morning was already scheduled to be her last shift.
47-year-old Debra Stevens died when her car was swept away by flood
waters. The Fort Smith Police Department released audio files of her 911
call.
In the recording, the dispatcher can be heard telling Stevens to “shut
up,” telling her the incident “will teach you” and telling her not to
cry. At one point she told Stevens she had put herself in danger. She
also told Stevens she had other calls to take.
by AllThingsECC.com | Aug 28, 2019 | Comm Center News
For Laura Minnick, it feels like Christmas has come early at work.
The
desk where the Amherst County dispatcher of nearly 14 years sits to
answer incoming emergency calls during 12-hour shifts recently received
improvements as part of an overall upgrade for dispatchers’ stations at
the county’s 911 call center.
Along with new chairs, the consoles
have been updated to elevate so dispatchers can stand if they wish for
more movement and flexibility during long shifts. Consoles also have
been fitted with holders for beverages, new chargers built into the
units and a device with individualized heating and cooling for each
desk.
by AllThingsECC.com | Aug 28, 2019 | Comm Center News
When you’re faced with an emergency and need to call 911, you need
someone to pick up. But those on the other end of the line are facing
their own emergency.
Next week, Twin Falls, Idaho, will have only eight dispatchers on
staff. Any less than that, and it’s not possible to adequately operate
the center, Director Tami Lauda said.
The center is budgeted to have 12 dispatchers, but it’s rarely fully
staffed. In the past three years, the highest number of dispatchers
employed has been 11 — on paper, Lauda said.
by AllThingsECC.com | Aug 27, 2019 | Comm Center News
The child was attacked at around 7:30 p.m. on Wednesday
while he was running from his home to a neighbor’s. His father is
credited with chasing the mountain lion off — likely saving his son’s
life.
In 911 audio released by the Park County
Sheriff’s Office (it is available in full above), the boy’s mother is
heard speaking with a dispatcher, who helped guide the family to the
fire station and stop some of the bleeding.
by AllThingsECC.com | Aug 27, 2019 | Comm Center News
East Hampton Village public safety dispatchers are taking the village to
court in a dispute about which employees get first dibs on overtime.
In
August 2018, Village Police Chief Michael Tracey, whose department
oversees the dispatchers, issued an order that dispatchers of the same
rank as those they were replacing on a shift should be eligible for
overtime hours, rather than giving top priority to dispatchers with the
most seniority.
