Behind the rescue scene: 911 dispatchers

The short moment of silence is broken by a loud chirping sound of the phones demanding immediate attention. A dispatcher sitting at one of four desk areas in the office answers. Depending on the call, they look at one or more of the six computer screens set up at each desk.

Samantha Aman, 29, began working at the office in 2015. She earned a criminal justice degree and began looking into law enforcement job options. An opening appeared for a Carlton County dispatcher and she applied. She loves working with all area agencies as she provides an important service to the community.

Richland County commissioners OK $573281 to upgrade 9-1-1 dispatch center

MANSFIELD — Richland County commissioners on Thursday approved spending $573,281.60 on a project to upgrade, renovate and relocate aspects of the sheriff’s department — including the 9-1-1 dispatch center and road patrol offices — within the Peoples Community Center.

The sheriff’s department has dedicated another $150,000 to the overall cost of the $723,281.70 effort that will greatly enhance the center’s 9-1-1 capabilities, including its software.

Rimbey RCMP respond to prank 9-1-1 call

In the last week Rimbey RCMP responded to 61 calls for service. These calls include but are not limited to: six thefts, three complaints of threats uttered, three thefts of motor vehicles files, and five traffic collisions.

On August 21 RCMP responded to a 911 hang up call. The caller phoned 911 as a prank and thought he could hang up before dispatch found his location. Members attended and found the male outside the residence with his girlfriend. When one of the constables approached and spoke with him marihuana could be smelled, he was laughing, and he did not hide the fact that he was smoking. The officer explained the consequences of prank calling 911 and he said he was sorry, but as it turned out the male had an outstanding warrant and was consequently taken into custody.