EVERETT, Wash., June 14, 2023—The Snohomish County 911 dispatch center is Washington state’s largest 911 center by volume, area, and population served, handling an average 2,031 incoming calls or texts for emergency service a day – roughly one call every 42 seconds.
Newport News’ dispatch center managers said they have seen a serious rise in mental health-related calls since the start of the COVID-19 pandemic.
The Minnesota Department of Information Technology Services and the Department of Public Safety Emergency Communication Networks (ECN) division are revisiting their public-safety communications strategy with the help of consulting and managed services firm Mission Critical Partners (MCP).
Two bills that passed in the Pennsylvania House of Representatives on Wednesday would implement fees on phones and other wireless devices to fund the state’s 911 and 988 call centers.
PORTLAND, Ore. (KOIN) – There aren’t enough paramedics in Multnomah County to respond to 911 calls fast enough, and yet that’s not the only problem afflicting the county’s emergency medical services.
When someone has an emergency in Portland, a patchwork of programs responds, including paramedics, firefighters and the dispatch center – which answers 911 calls. Dispatchers job is to ask questions and determine what resources are needed for each call.
