Collierville dispatcher given elite distinction
Collierville’s Terrye Canady has been recognized by the Shelby County 911 board for achieving her Emergency Number Professional certification.
City of Albany dealing with ongoing dispatcher shortage
ALBANY, N.Y. (WRGB) – CBS6 is continuing to investigate a staffing shortage among Albany dispatchers.
Monday, the Albany Police Officers Union President, Greg McGee, says dispatchers have been forced to work overtime 513 times so far this year, as compared to 286 extra shifts this time last year.
“It’s almost borderline abuse for 26 people to be mandated 513 times,” he said.
Tired of being overworked and underpaid, Greg McGee says another dispatcher just quit Monday.
“He put in his 2 week notice today, he found another job, he’s leaving. He could not….
ND to upgrade call centers to Next Generation 911
BISMARK, N.D. — North Dakota’s emergency call centers will enter the next phase of upgrades to enable Next Generation 911 capabilities through the 911 Grant Program.
According to the Williston Herald, the U.S. Department of Commerce and U.S. Department of Transportation awarded more than $1.47 million to North Dakota to fund the next phase of upgrades to all 22 of the state’s 911 call centers.
“The $1.4 million in grant funding will…..
8 Tips For Teaching Children How to Call 911 (According to Dispatchers)
Here’s what first responders want children to know about calling 911.
Teaching children to call 911 effectively could mean the difference between saving a life and losing one.
But thanks to the first responders of Charles County, Maryland, that task just got a little bit easier.
What follows are their 8 best tips for making sure children know exactly what to do, and what needs to be communicated, in the case of an emergency:
#1 Never….
Beloved Cobb 911 dispatcher remember for quick wits, creative compassion
People dial 911 when they’ve been shot, stabbed or rear-ended. When their kids jam things up their noses or when a neighbor’s dog barks all night. When they fear extraterrestrial invasions or just the aching quiet of an empty house.
For 18 years, Cobb County dispatcher Holly Rogers was the calm voice frantic mothers heard when their babies weren’t breathing. She was the human GPS that officers needed to trail fleeing suspects in the era before Waze or Google Maps. In the slow hours before dawn she’d spare a few minutes with “frequent fliers,” as they’re known in the business.
