JACKSON (WNE) — Teton County’s communications center has half the dispatchers it needs to adequately answer emergency calls and that means trouble.
“We are one person away from not being able to answer 911 calls 24/7,” Sheriff Matt Carr told county commissioners during their meeting last week. “This is a crisis.”
The 911 dispatch center is considered fully staffed with 16 full-time dispatchers…
AUSTIN (KXAN) — Austin police arrested a man after he allegedly threatened to kill a 9-1-1 operator during a call, according to an arrest affidavit.
On Wednesday, Nov. 6, police were sent to a Motel 6 at 1901 Airport Commerce Drive in southeast Austin for a check welfare call. The call said a man had called 9-1-1 and threatened to kill the operator who answered.
At the scene, police met the man who was identified as…
BLOOMINGTON, Ind. (WJW) — A photo of a police dispatcher cuddling with a cat at the shelter is quickly going viral.
According to the Bloomington Police Department in Indiana, Matt Smith stopped by the shelter this week to take some photos for the “Furever Friends” project. While there, he met five-year-old Nevada who has been there for nearly 100 days.
“We weren’t sure if she liked strangers and we didn’t want to push her out of her comfort…
SALEM — Dispatcher Rachael Haller of the Umatilla County Sheriff’s Office recently completed a course with the Oregon Department of Public Safety Standards and Training.
Haller and her classmates graduated from Basic Telecommunications #BT116 Nov. 15 during a ceremony at the Oregon Public Safety Academy in Salem. Marcela Haack, the city of Grants Pass 911 operations manager, served as guest speaker.
The three-week course included emergency call handling techniques, stress management, ethics…
The Sterling City Council learned Tuesday night that the Sterling Emergency Communications Center is offering a new way for the public to reach them in an emergency.
Valicia Lybrand, SECC director, reported on the implementation of a new text-to-911 service that allows people to send a text message using their cell phones to the emergency dispatchers. The service is being provided courtesy of Logan County E911 Authority Board, she noted.
The service has been live for several weeks and has already been used on a couple of calls…
