Investigation find Ottawa County dispatcher mishandled 911 call prior to Spring Lake Twp. murder (MI)

OTTAWA COUNTY, Mich — (Grand Haven Tribune) – An investigation by the Ottawa County Central Dispatch Authority has found that a dispatcher incorrectly handled a 911 call prior to Kenneth Boone killing his father on Dec. 1 in Spring Lake Township. 

The dispatcher who took Kenneth Boone’s original call coded it as “Priority 2, Mental Health Related,” according to Central Dispatch Executive Director Peter McWatters… 

Comm board discusses dispatchers’ contract (IL)

MACOMB — The McDonough County Communications Board held a brief meeting on Tuesday to discuss the Fraternal Order of Police contract for the 911 dispatchers.

The board went into executive session to discuss the terms of the contract. The board did not take any action on the contract after coming back into open session. The terms of the contract were not disclosed at the time of the meeting…

PSAC meeting highlights 2019 accomplishments and 2020 initiatives

By Kenzie Capece, Senior Public Safety Advisor, First Responder Network Authority

Last week the First Responder Network Authority (FirstNet Authority) held the bi-annual Public Safety Advisory Committee (PSAC) meeting in Austin, Texas, bringing together more than 20 PSAC members. The FirstNet Authority leadership team also participated in the day-long meeting, including Board Members Paul Patrick, Mayor Billy Hewes, and Karima Holmes, as well as Executive Director Edward Parkinson and senior FirstNet Authority experts.

PSAC Chair Todd Early kicked off the meeting by recognizing PSAC members for their work in 2019 to ensure that first responders nationwide can access to FirstNet.
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Ottawa County dispatchers face discipline over handling of 911 call (MI)

OLIVE TWP. — An internal investigation found an incorrect classification of a 911 call was part of the “perfect storm” that delayed police response to a Spring Lake Township home where a father was killed.

WOOD TV-8 reports the Ottawa County dispatcher who took the initial Dec. 1 call from Kenneth Boone, 25, coded it as “Priority 2 Mental-Health Related.”

Boone, who was arguing with his father, requested police assistance, but there were no available deputies at the time…

NC Marine Patrol officers and dispatchers receive Division of Marine Fisheries’ Director’s Award of Excellence (NC)

Congratulations to the N.C. Marine Patrol officers and dispatchers who recently received the Division of Marine Fisheries’ Director’s Award of Excellence for their Hurricane Dorian recovery and support efforts in the aftermath of the storm!

The Marine Patrol assisted the Hyde County Sheriff’s Department and other emergency service agencies with patrolling Ocracoke Island by vehicle and boat, with fire and police calls, welfare checks, and damage assessments. The Marine Patrol provided …