Former dispatcher cleared of wrongdoing in Debbie Stevens case (AR)

FORT SMITH, AR (KFSM ) — A former Fort Smith 911 dispatcher accused of mishandling a call with a drowning woman has been cleared of wrongdoing following an internal investigation.

The investigation was conducted by the Fort Smith Police Department and Fire Department.

Reports state that though operator Donna Reneau may have violated policy by being rude to Debbie Stevens at times, she had done nothing that would have warranted her termination had she still been employed with the Fort Smith Police Department…

The internet-based 911 service could help narrow down the caller location – nationally

Emergency services will soon need to make sure they can locate people who are calling 911 on their phones.

The technically complex shift that the Canadian telecommunications authority prescribes to the so-called next-generation 9-1-1 – or NG9-1-1 – should enable a faster and more accurate system in which data, photos, videos and text messages can ultimately flow…

Internet-based 911 calling on the horizon; The goal is to increase the response (Canada)

TORONTO – Emergency services will need to ensure that they can quickly determine the location of people calling 911 for assistance on their cell phones.

The technically complex shift mandated by the Canadian telecommunications regulator in what is called the next generation 9-1-1 – or NG9-1-1 – should allow for a faster, more accurate system in which it can eventually data, photos, videos and text messages flow. .

“People mistakenly assume that when you use a cell phone, they will automatically know…

‘You’re not going to die’; Dispatcher accused of mishandling call with drowning woman cleared (AR)

FORT SMITH, Ark. — A former Arkansas 911 dispatcher accused of mishandling a call with a drowning woman was cleared of wrongdoing following an internal investigation.

The investigation was conducted by the Fort Smith Police Department and Fort Smith Fire Department.

Reports stated that though operator Donna Reneau may have violated policy by being…

Toronto police to start using “body worn cameras”: chief (Canada)

Toronto Police Service will be adding a new piece of equipment to their arsenal in the new year, in the form of body-worn cameras.

Police Chief Mark Saunders gave his end of the year press conference on Friday, where he outlined his department’s achievements and challenges over the past year, as well as plans for the future.

[…] new hires to deal with an increase in calls to police, as well as the need to educate the public on what types of situations require a call to 9-1-1.