911 upgrades will track caller location, provide call-back numbers for dispatchers (AK)

Upcoming changes to the statewide 911 system are expected to drastically improve the ability of dispatchers to locate 911 callers in rural Alaska by recording cellphone call locations, according to the Department of Public Safety.

When 911 callers in rural areas use their cellphones to call for help, the state’s current system isn’t able to tell where the caller is located. Public Safety Deputy Commissioner Leon Morgan said this is worrisome because callers don’t always know exactly where they are located, especially if they are hunting or off the road system…

Iroquois County ETSB furthers in NextGen 9-1-1 compliance (IL)

Iroquois County is making its strides to becoming NextGen 9-1-1 compliant.

At Wednesday evening’s Emergency Telephones Systems Board (ETSB) meeting a GIS mapping bid and a recording software quote were approved to allow 9-1-1 director Eric Raymond to write the costs in a grant to get them paid by outside sources.

The board approved Bruce Harris and Associates’ bid of $85,570 for the GIS mapping. It was this company which set up GIS mapping for the county board and its offices several years ago…