Washington D.C. Mayor Bowser Unveils Modernized Public Safety

Mayor Muriel Bowser has officially reopened the newly-renovated Public Safety Communications Center (PSCC), following an $18.5 million upgrade aimed at enhancing the city’s emergency response capabilities. Joining the mayor at the event were Deputy Mayor for Public Safety and Justice Lindsey Appiah, Office of Unified Communications (OUC) Director McGaffin, and several other officials, as reported by the Mayor’s office.

Brown County using text follow-ups for 911 hang-ups to ensure public safety (WI)

BROWN COUNTY (WLUK) – So far this year, Brown County emergency operators have received about 4,000 hang-up calls. People inadvertently or unknowingly calling 911and then hanging up because they don’t have an emergency.

Technology can be helpful in times of need, but also a nuisance when it accidentally dials 911 and you don’t need help.

“I would say last year we had almost 11,000 911 hang-ups,” said Chancy Huntzinger, Brown County Dir. of Public Safety Communications.

In each of those cases, 911 dispatchers needed to make contact with the caller to make sure everything was okay.

Peninsula Regional 911 Callers Can Now Share Real-Time Video and Photos (VA)

The Peninsula Regional Emergency Communications Center, which serves York and James City counties, and the cities of Poquoson and Williamsburg, recently announced the roll-out of new next-generation 911 tools that will help people better communicate with first responders during emergencies.

Now, 911 callers in the region can receive a prompt to share real-time video or photos from their phones to show first responders what they’re seeing and hearing.