by AllThingsECC.com | Jan 25, 2020 | Jobs
You will serve as a LEAD REGIONAL EMERGENCY RESPONSE DISPATCHER (OA) in the OPERATIONS DEPARTMENT, EMERGENCY MANAGEMENT REGIONAL DISPATCH CENTER of COMNAVREG SE JAX.
Responsibilities
You will operate a central computerized phone system console (e.g., multi-line 911 systems, Reverse 911 system, other equivalent communication device) to interpret and relay emergency information.
You will screen incoming calls to determine whether the call is emergent or non-emergent in nature…
by AllThingsECC.com | Jan 25, 2020 | Comm Center News
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Posted by: Chris NussmanNutrition, Fitness, & Sleep Awareness for 9-1-1
Wednesday, January 29 | 3PM Eastern (live) or On-Demand
FREE for NENA Members | Not a member? Join today to receive access!
Click here to register!
Working in 9-1-1 is not only stressful, but can significantly impact your health. In theory, improving your overall wellness may seem simple – but it certainly isn’t easy. In this webinar, you will learn…
by AllThingsECC.com | Jan 25, 2020 | Comm Center News
Authorizing the Committees on Labor & Civil Service and Public Safety to hold joint hearings regarding hiring, staffing, and retention challenges for the 911 Unified Call center, and the impact these challenges have on the health and well-being of 911 dispatchers
WHEREAS, 911 “dispatchers are a linchpin of the nation’s emergency-response infrastructure. Their responses to 911 calls directly impact how quickly police, firefighters and other first responders are sent to help and whether they go to the right place,” according to a Wall Street Journal article entitled “911 Emergency: Call Centers Can’t Find Workers”; and
WHEREAS, When most Philadelphians call 911, they understandably do not think about the other person at the end of the line – the 911 dispatcher answering their call. They expect, or more likely …
by AllThingsECC.com | Jan 25, 2020 | Comm Center News
MANSFIELD — Suzanne Meister has seen it all during her 31 years as a 911 dispatcher working with Mansfield police and fire departments.
“We’ve been through it,” said Lisa Abrams a fellow dispatcher. “We’ve done bank robberies, shootings, pursuits … Suzanne has taught me a lot of things being a dispatcher.
“She taught me it’s not just about dispatching calls. It’s about knowing your people and their families…
by AllThingsECC.com | Jan 25, 2020 | Comm Center News
Steuben County DA Brooks Baker is apologizing after the Chemung County 911 released audio of a phone call where Baker is heard berating and cursing at a dispatcher.
Baker called 911 after picking up a dog off I-86 and was looking to connect with Animal Control.
After what Baker calls a “tense phone call” between Baker’s wife and a male dispatcher, Baker spoke with a female dispatcher in the audio released…
