Fannin County Dispatchers receive awards (TX)

Tamela Collins and Ronald Sadler of the Fannin County 911 Dispatch Office both received awards February 27, at the 9-1-1 Telecommunications Banquet for their outstanding work.

Tamela received the Silent Hero Award and Ronald received the Life-Saving Award as well as the Telecommunicator of the Year award.   This event was hosted by the Texoma Council of Governments, a volunteer organization for the…

Why this emergency dispatcher was named Middletown’s employee of the year (OH)

MIDDLETOWN — 

Nallelyt Smith is more than a dispatcher for the Middletown Division of Police, a job she called “stressful at times.”

She also uses Spanish, her first language, to translate for callers to the dispatch center and assists detectives interview people with a language barrier.

And she has been known to support detectives in their criminal investigations.

For that, Smith, 30, who has been a dispatcher for nearly five years, recently was named the City of Middletown’s…

Coronavirus Guidance & Webinar for PSAPs

When preparing for and responding to patients with confirmed or possible Coronavirus disease 2019 (COVID-19), close coordination and effective communications are important among PSAPs, the EMS system, healthcare facilities, and the public health system.

Click here to review the CDC’s Interim Guidance for Emergency Medical Services (EMS) Systems and 911 Public Safety Answering Points (PSAPs) for COVID-19 in the United States…

FirstNet Answers the Call for Tactical Dispatchers in Ohio

By Kyle Richardson, Senior Public Safety Advisor, First Responder Network Authority

Hamilton County is located in the southwest corner of Ohio and is home to approximately 800,000 residents. Spanning over 400 square miles, the county includes urban cities like Cincinnati and rural townships like Whitewater. First responders in the county must be prepared to respond to a variety of incidents, from natural disasters to large planned events that bring visitors to the area. READ MORE

New AT&T cell tower in Rancho Tehama supports public safety (CA)

Rancho Tehama residents got a big boost in wireless connectivity with the installation of a new AT&T cell tower on Oakridge Road in the northwest area of the community. Several state, local and AT&T officials, first responders and residents of Rancho Tehama attended a ribbon cutting ceremony at the base of the extremely tall tower on Friday, Feb. 28.

“AT&T customers and FirstNet subscribers in Rancho Tehama will benefit from this cell tower which…