COVID-19 hits emergency call center (KY)

LEXINGTON, Ky. — COVID-19 is still here, according to health officials, and it’s touching homes, school systems, and now an emergency response center in Lexington. 

Lexington’s health department is reporting a significant uptick in confirmed COVID cases around the city. One place dealing with cases first-hand is the Lexington Enhance 911 Center. 

Knox County dispatch closure sparks concerns about emergency response delays (ME)

Knox County 911 calls are now being answered somewhere else.

Since January, the Knox County Regional Communications Center has had four employees, when it should have 13. Rockport Fire Chief Jason Peasley said low pay and poor working conditions are to blame.

“We have dispatchers that work 92 straight days,” Peasley said. “Twelve hours a day without one single day off. Things are bad.”

County to finish repairs on E-911 center after lightning strike to tower (IN)

COLUMBUS, Ind. — Two months after lightning directly hit the Bartholomew County E911 Emergency Management Center tower, the subsequent damage is still not completely fixed. But funds have been approved to make permanent repairs.

The early morning lightning strike on Saturday, July 1, caused extensive damage to electronic equipment at 131 S. Cherry St., as well as quite a bit of panic among county officials and first responders, center director Todd Noblitt said.

Representatives call for creation of federal grant program for 911 dispatchers (D.C.)

WASHINGTON — Rep. Norma J. Torres, D-CA, a former 911 dispatcher, led a bipartisan letter with Rep. Brian Fitzpatrick, R-PA; and Congressional NextGen 911 Caucus Co-Chairs Anna Eshoo, D-CA; and Richard Hudson, R-NC; calling on the National Telecommunications and Information Administration (NTIA) to submit a plan establishing a 911 Training Grants program.