by AllThingsECC.com | Apr 13, 2020 | Comm Center News
The Orleans County Sheriff’s Office recognizes 911 Dispatchers during National Public Safety Telecommunicators’ Week April 12-18, 2020.
Public Safety Telecommunicators (911 Dispatchers) are a vital part in an emergency. Through assessment and coordination of each situation, the 911 dispatcher links callers in distress to the correct emergency services needed for rapid response times. Many lives are saved in the community due to the expertise and coordination of the 911 Dispatchers…
by AllThingsECC.com | Apr 13, 2020 | Comm Center News
Dispatchers in Natrona County are using a live video response service for 911 calls in order to help with social distancing measures.
The optional service that callers or dispatchers can request during the call will be in effect for the next 30 days. It does not eliminate traditional face-to-face first response services, officials say.
According to a news release, 911eye allows callers with smartphones to share live videos, texts, pictures and GPS…
by AllThingsECC.com | Apr 9, 2020 | Comm Center News
APCO International has filed a Project Initiation with ANSI and has issued a call for participation for work group members to participate in the revision of the APCO Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment.
Representatives from APCO, the National Emergency Number Association (NENA) and public safety communications personnel are invited to participate in the revision of the current standard.
by AllThingsECC.com | Apr 9, 2020 | Articles, Comm Center News
Next week, April 12-18, is National Public Safety Telecommunicators Week, and emergency communications centers are divided about how or whether they are celebrating. Our research shows that many are postponing all or most of their celebration due to COVID-19. Even those continuing to recognize the week have had to defer some parts of their celebration, such as awards banquets, open houses and in-person recognition from the first responders they support. The reasons behind each decision are complicated, and there is no right or wrong, just adjusting to the current situation and doing what is best for each particular agency. For…
by AllThingsECC.com | Mar 25, 2020 | Comm Center News
When public health emergencies threaten our communities and pose special challenges, like the current COVID-19 pandemic, the first responder family, including law enforcement, fire, EMS and 9-1-1 telecommunicators, must prepare their response.
In addition to their normal daily duties, agencies must prepare, educate and train their first responders on evaluating medically related signs and symptoms of COVID-19, how to protect themselves and others from catching or spreading the coronavirus, and what to do if someone is sick with COVID-19…
