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Carrollton and Neighboring Cities Introduce Livestream 911 Calls (TX)

by AllThingsECC.com | Sep 5, 2023 | Comm Center News

The minutes a 911 caller spends on the phone with an operator are often filled with frenzy and uncertainty. Attempts to describe an emergency can easily leave out key details that would help first responders know exactly what they’re responding to. A handful of North Texas cities have introduced new technological elements to their 911 service designed to make their emergency responses more specialized, efficient and effective.

NHC 911 center technology helped law enforcement quickly find shooting scene, suspect (NC)

by AllThingsECC.com | Sep 2, 2023 | Comm Center News

NEW HANOVER COUNTY – Nearly a dozen calls from a recent shooting shared vital information with the New Hanover County 911 center.

“There were shots fired, there’s a woman tied up,” one caller said.

Oakland police have a year to speed up 911 response times — and a lot to lose if they don’t (CA)

by AllThingsECC.com | Aug 31, 2023 | Comm Center News

OAKLAND — The Oakland Police Department has one year to speed up its notoriously slow emergency response times, California officials have warned, or the city risks losing important state funding — and even the authority to answer 911 calls at all.

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North Texas 911 center adds video option for emergency calls

by AllThingsECC.com | Aug 31, 2023 | Comm Center News

A North Texas 911 center is offering a service during emergency calls that no other agency is offering.

Dispatchers at the North Texas Emergency Communications Center are not only ready to listen to your call for help, but they are prepared to watch your emergency as it’s happening.

As repairs of the fiber cut start, tribal government declares an emergency in light of … (AK)

by AllThingsECC.com | Aug 31, 2023 | Comm Center News

North Slope’s tribal organization asked for federal help with the response to the internet and cell outages that hurt several Arctic communities this summer after the fiber cable was damaged.

An undersea fiber optic line was severed by the sea ice on June 10, leading to outages in several communities, including North Slope’s Utqiagvik, Wainwright, Point Hope and Atqasuk. On Aug. 25, the Quintillion vessel arrived at the area of the break to start the repairs, but the estimate of how long the work might take was not yet available.

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