by AllThingsECC.com | Apr 15, 2020 | Articles
They often sit in windowless rooms, illuminated only by the eerie glow that emanates from the bank of monitors that face them. Much of what goes on here cannot be heard; muffled by the surgical masks that are increasingly worn under headsets. Today the familiar cans of Diet Coke and Red Bull sit side by side with bottles of hand sanitizer and disinfectant spray. These are the faceless voices on the front lines of our war against COVID-19. These are the public safety dispatchers…
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
They are the first voice heard when calling for help.
The 911 telecommunicators answer every call and act accordingly for the Freeport Police and Stephenson County Sheriff’s departments and do it all with extreme professionalism no matter the situation. They don’t know when the phone rings whether they will be dealing with just a minor accident or an incident when someone’s life is in danger. It’s a job, obviously, that not many people could handle, but those who do are special…
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
The Iowa Chapter of Association of Public Safety Communications Officials (APCO) has awarded Winnebago County Communications dispatcher Ashley Egesdal 2019-2020 Telecommunicator of the Year. Ashley was nominated for her excellence in handling the multiple injury accident that occurred on January 1,2019 in which she received multiple 911 calls about two-vehicle head on collision in rural Forest City. Ten young adults were involved with multiple critical injuries. Ashley single handedly juggled two 911 callers who were at the scene while paging Forest City Ambulance, Forest City Fire, Forest City…
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
If you ask the women and men who answer nearly 250 million calls to 911 each year about their remarkable work, they’ll probably tell you they’re just doing their job. But the truth is they’re helping to save many lives every day. That’s why, for nearly 40 years, communities nationwide have made it a point to observe National Public Safety Telecommunicators Week during the second week of April…
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
Long hours, chaos and stress are some of the defining characteristics of a dispatcher’s daily job.
For the most part, these individuals remain behind the scenes at computer monitors but this week they are being recognized for their hard work and dedication.
National Public Safety Telecommunications Week, held each year during the second week of April, recognizes the integral role dispatchers play as a part of first responders’ teams, including fire, police and EMS…
