by AllThingsECC.com | Apr 30, 2020 | Comm Center News
Philadelphians make over two million 911 calls every year, received by more than 200 police dispatchers and 43 fire dispatchers. The calls, which can range in urgency from minor traffic accidents to significant public safety incidents, require a swift response from dispatchers who say they are overworked and understaffed.
There are more than thirty vacant dispatch positions in Philadelphia, so dispatchers need to take more calls and volunteer for overtime shifts to keep up with call volume. When the list of volunteers for overtime is exhausted, dispatchers are required to work mandatory overtime…
by AllThingsECC.com | Apr 30, 2020 | Comm Center News
In a 3-2 vote Tuesday, Branch County Commissioners voted to award a bid to upgrade the county’s emergency communications system to J&K Communication of Indiana for $8.2 million.
This came after representatives from Michigan Public Safety Communications System made a last minute plea to reconsider the Motorola bid which supplies the statewide system…
by AllThingsECC.com | Apr 30, 2020 | Jobs
Description:
• *This is a non-sworn, full-time, non-exempt position involving responsible administrative, and technical, work involving receiving calls directed to the Client’s Police Department, including requests for police services or information, and dispatching personnel and equipment for emergency service through the use of telephone, radio, computer and other communications equipment on an assigned shift. Tele communicators are under general direction of the Telecommunications Supervisor or designee and will receive requests for police services and promptly dispatch personnel and equipment in response to emergency calls or provide requested information…
by AllThingsECC.com | Apr 30, 2020 | Comm Center News
NEW BEDFORD — Jessica Melo recalls the elderly woman on the other end of the phone who could hardly breathe.
A New Bedford Police Department dispatcher for two and a half years — a former medical assistant with no law enforcement background who had to learn “a whole new language” to become a dispatcher — Melo immediately went to her COVID-19 protocol and her training, asking the woman a series of questions meant to assess whether she might have the coronavirus…
by AllThingsECC.com | Apr 29, 2020 | Comm Center News
HOOVER, AL — The Hoover Police Department now has a way for residents to communicate any special needs with police prior to an emergency situation. Hoover 911 Communications Center personnel can create a notification “flag” in the dispatch system which would alert the dispatcher on duty to relay the pertinent special needs information to first responders prior to their arrival at an address…
