Oakland County public safety pros ‘honored’ to help at field hospital (MI)

by | May 8, 2020 | Comm Center News

Three public safety professionals from Oakland County were among those called to help at the TCF Center’s temporary medical care facility in Detroit, set up for the COVID-19 outbreak.

Matt Weil, Ken Kiley and Kevin Humphreys are part of the Oakland County Communications Support Team that was on-site at the TCF Center for the past month. The field hospital officially shut down Thursday because area hospitals are able to handle the current…

Metro Department of Emergency Communications changes dispatch system following Sunday’s storm (TN)

by | May 7, 2020 | Comm Center News

WILSON COUNTY, Tenn. (WKRN) — We have an update to a story we shared with you Wednesday after Wilson County dispatch received a number of calls from people in Davidson County during Sunday’s deadly storm.

Many complained that both emergency lines and non-emergency lines were busy. A flaw News 2 was told has since been fixed.

“It is possible to call 911 and get a busy signal,” said Stephen Martini, Director of Metro Nashville…

Procession held for Broward Sheriff’s Office dispatcher who died from coronavirus

by | May 7, 2020 | Comm Center News

Nikima Thompson died Monday after a long battle with the coronavirus. Thompson who lived in Boca Raton, worked as a dispatcher for the Broward County Sheriff’s Office. According to the Broward County Sheriff Gregory Tony, Thompson is the first police dispatcher to lose her life in the line of duty in Florida. The Sheriff’s Department said they wanted to honor the 911 dispatcher like they would any fallen safety professional. The 41-year-old had worked for the sheriff’s department…

Emergency communications predictions for a post-COVID world

by | May 7, 2020 | Articles

The past year has brought more innovation, technology, and open lines of communication to public safety than ever before. We have seen the NextGen911 initiative gain traction and some states deploy emergency communications technologies in every public school. However, the influx of 911 calls that were made at the beginning of the coronavirus outbreak clearly displayed how strained and outdated systems truly are. Despite the progress we’ve made, the COVID-19 pandemic is proving time and again that we still have work to do to upgrade emergency communications.