Public Safety 911 Dispatcher (MA)

The Northern Middlesex Regional Emergency Communication Center (NMRECC) is seeking experienced, qualified public safety 911 Dispatchers. Candidates must possess certifications in EMD, 911, CPR and AED, IMC, and CJIS. Certification from APCO as a PST1 or equivalent is preferred. Candidate to become certified in Next Generation 911 systems through the MA State 911 Department and in TTY hearing impaired equipment…

Tele-communicator/911 Dispatcher (NC)

SUMMARY OF DUTIES:   Performs responsible, technical, and clerical work in monitoring multi-channel telecommunications equipment to dispatch police, fire, first responders, or other personnel and equipment in response to emergency calls on an assigned shift.

MINIMUM EDUCATION AND QUALIFICATIONS:  Graduation from high school and some experience in radio dispatching or public safety telecommunications work requiring keyboard skills and voice …

SFO elevates its emergency response capabilities with the launch of Text-to-911 service (CA)

SAN FRANCISCO, CA, 2020-May-29 — /Travel PR News/ — The San Francisco International Airport (SFO) today (May 27, 2020) announced Text-to-911 service for anyone at the Airport to send a text message to reach SFO 911 dispatchers from a mobile phone or smart device when it is not possible to call 911. The new emergency service feature will go live on Monday, June 1, 2020.

“With the addition of Text-to-911, we are further elevating our emergency response capabilities at SFO,” said Airport Director Ivar C. Satero…

VERDE VALLEY CORONAVIRUS HEROES: In their own words, dispatchers describe pandemic challenges (AZ)

COTTONWOOD – Asking people over the phone about personal health circumstances never gets easier, emergency dispatchers say.

Of course, what has been easy, for any first responders, during the COVID-9 pandemic?

Marie Carpenter, the manager of the Cottonwood Police Department Communications Center, helped coordinate responses to a single Verde Independent question posed to dispatch staff: What special challenges has the pandemic put in your path?

Project improves communication for first responders (OH)

On June 1, Champaign County EMS and fire agencies will start the process of transitioning to the Multi-Agency Radio Communication System (MARCS) with County Dispatch. MARCS is a 700/800 MHz radio and data network that utilizes state-of-the-art trunked technology to provide statewide interoperability in digital clarity to its subscribers throughout Ohio and a 10-mile radius outside Ohio. The Phase 1 transition to MARCS involves the whole month of June. The focus of the transition is simulcasting the MARCS and current VHF system to evaluate current equipment capabilities…