911 dispatchers look for respect, better starting pay (MI)

BRANCH COUNTY — Local emergency responders and officials have not taken well to social media posts that claim 911 dispatchers “just answer the phone.”

Comments were posted as Branch County commissioners reopened negotiations regarding starting pay for dispatchers after a staffing crisis.

Only seven dispatchers fill the 11 spots necessary to provide 24-hour, seven-day-per-week coverage without excessive overtime and limited days off.

Owasso PD creates gift baskets for Tulsa dispatchers following officers’ shooting (OK)

The Owasso Police Department is continuing to show its support for the two Tulsa officers who were shot on Monday, June 29.

Staff created care baskets for dispatchers at Tulsa Police Department and Tulsa Emergency Services.

“The stresses of working emergency services dispatch can be overwhelming, but it’s a whole other level when one of you own is down,” Owasso PD said in a Facebook post…

Dispatcher helps deliver baby boy over 911 in Franklin County (VA)

FRANKLIN Co., Va. (WSET) — A Franklin County dispatcher helped a little boy make his entrance into the world since he didn’t want to wait for EMS to arrive.

Franklin County Communications started using Emergency Medical Dispatch (EMD) on November 5, 2018. The Franklin County Sheriff’s Office said EMD provides dispatchers with a series of questions to ask, and then lists pre-arrival instructions to give callers who are experiencing medical emergencies…

Emergency responders finding SMS is a whole lot more than text messages (Australia)

With lockdowns beginning to ease, government agencies are taking a hard look at their emergency management and alert systems and finding that there’s a lot more more power in Short Message Service than meets the eye.

Text messaging may appear to be one of the least glamorous functions of a cell phone, but it’s potentially the most powerful, according to Michael Hallowes, managing director of Zefonar Advisory Group and the former National Director of Australia’s Emergency Alert Program…