by AllThingsECC.com | Jul 3, 2020 | Comm Center News
CHICAGO (WLS) — The COVID-19 pandemic, civil unrest and now the spike in violence have all led to extremely high 911 call volumes in Chicago.
“Been here almost 22 years and I have never seen the number of calls that came in,” Amy Lovell, who works for the city’s 911 Emergency Communications Center.
Lovell is among the emergency dispatchers answering the phone when someone calls 911. Every day, thousands of phone calls come into the center…
by AllThingsECC.com | Jul 2, 2020 | Articles, Comm Center News
This week’s Advocate opens with a discussion of a recent article in Urgent Communications based on statements made by the Public Safety and Homeland Security Bureau. “FCC officials are taking a new approach to public-safety spectrum policy, abandoning exclusive-use airwaves in favor of multi-purpose broadband frequencies that can be leveraged to support wireless communications for both first responders and the general public, according to an FCC official.”
Next we will look toward the future of public-safety communications as I believe they will evolve from today to where it might be later in the 25-year FirstNet contract for network build-out and management services…
by AllThingsECC.com | Jul 2, 2020 | Jobs
The Town of Woodbridge is seeking a well-organized individual to perform specialized duties involved with operating the Police Department’s Communications Center.
Duties involve receiving and transmitting 911 and administrative messages over a combined police, fire and medical emergency communications system.
Applicants must be at least 21 years old and must pass a thorough background investigation and physical exam, including drug screening. Applicants must demonstrate effective oral and written interpersonal skills…
by AllThingsECC.com | Jul 2, 2020 | Comm Center News
America’s 9-1-1 community is energized and encouraged by the U.S. House of Representatives’ vote this week to create a new $12 billion federal grant program to upgrade America’s 9-1-1 centers to Next Generation 9-1-1.
The grant program was included in H.R. 2, the Moving Forward Act, a package of federal transportation and infrastructure bills, which was approved by the House on Wednesday. If enacted, the program will help 9-1-1 agencies across the nation accelerate the deployment of Next Generation 9-1-1 systems that can better withstand disasters and cyberattacks, push and pull data from smartphones and sensors, and better locate wireless callers…
by AllThingsECC.com | Jul 2, 2020 | Articles, Comm Center News
Studies show that ECC telecommunicators are faced with higher levels of stress than ever with insufficient resources to handle them.
In the course of your responsibilities as a 9-1-1 call taker or emergency dispatcher, have you ever experienced physical or emotional effects such as a fast heart rate, clammy palms, thinking about calls after work, trouble sleeping, or avoiding calls or friends?
